Driver is missing-how do I find out the error code
Posted on 2011-02-23
I have a Lenovo Y510 Laptop that has been upgraded to Win 7 64 bit. Was initially a Vista 32 bit so had to have memory added, etc. Nothing notable except last time the hinges were changed (these laptops have hinges that do not last long) it was sent back and shortly afterward the mouse pad on the machine quit working. I get an error code of 28 on some device I will paste what it says.
Secondly, the DVD has stopped working.
1. Microsoft ACPI -Compliant Embedded Controller (off the Other Devices -Intel ICH8M LPC Interface Controller -2815) says Unknown Device when I go to look at properties it says "The drivers for this software are not installed. Error Code 28." I tried to locate drivers and it could not locate them.
2. Secondly on the Mice and other pointing devices -Microsoft PS/2 Mouse This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) but it says it has a driver which is Windows\System32\DRIVERS\i8042prt.sys or mouclass.sys. Any ideas?
I am not worried about the DVD not working as I am just using an external one. I also bought a USB driven mouse since I could not get it working.