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Cannot RDP into Windows 7 PC on SBS 2003 network

Posted on 2011-02-23
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Last Modified: 2012-06-22
Hi Experts,

I have a Windows 7 PC running on a SBS 2003 network.    It is the first machine with Windows 7 which I have added to SBS 2003.   All seemed to be working okay until we tried to connect remotely to the desktop through the Remote Web Workplace.   I assumed something in the firewall was blocking the connection so I went to check and found 2 red crosses over the remote desktop inbound connection.   The problem is that the system won't allow me to alter either rule.   it seems to think that there is a group policy in place which is overriding the local settings. RDP errror
However, I have been through the Group Policy in detail and cannot find anywhere where I might be blocking this and RDP via Remote Web Workplace is working fine for all the Windows XP Pro machines.

Thnaks in advance
Jon
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Question by:JonYen
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9 Comments
 
LVL 11

Expert Comment

by:Old User
ID: 34959969
Windows 7 has two methods of modifying the firewall settings, the basic one through control panel and advanced through mmc.

open gpedit.msc on the windows 7 PC and see if you can modify the setting there
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Author Comment

by:JonYen
ID: 34960007
thanks dpreston - i'm not hugely familiar with the workings of group policy so could you point me exactly (or even roughly) where to look?
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Expert Comment

by:Old User
ID: 34960078
Expand Administrative Templates, Network, Network Connections, then Windows Firewall

From there you should be able to find it, i am not near a windows 7 pc at the moment so can't be more specific. When i get to one if you haven' t found it i will post again.
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Expert Comment

by:Boilermaker85
ID: 34972034
doreston68 is correct in the path to the Firewall GP setting for RDP. Under Windows Firewall, there are two profiles (Domain and Standard). Under there, the setting is "Windows Firewall: Allow Inbound Remote Desktop exceptions. But you have to specify what IPs can access this PC when you enable this setting.
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Expert Comment

by:Old User
ID: 34973957
Boilermaker is also correct but you can enter * to allow RDP connections from any IP

Have you managed to change the setting?
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Author Comment

by:JonYen
ID: 34974905
Hi - Yes I have managed to change the setting both in the domain and standard profile but I still can't connect via remote desktop (either through the remote web workplace or using another PC on the LAN).   It's bizarre because when I take a look at the advanced firewall settings there are 4 remote desktop settings - and both the inbound connections are enabled.  there is also no other form of firewall on the machine and I can accept incoming remote desktop connections through the router


SnipImage.JPG
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Expert Comment

by:Old User
ID: 34975111
Remote Web Workplace uses TCP port 4125 for its remote desktop feature, you need to open this port on your firewall
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Accepted Solution

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Old User earned 2000 total points
ID: 34975117
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LVL 7

Expert Comment

by:Boilermaker85
ID: 34979422
Looking at your screen print, it appears that there are 2 manually created Block Rules for Domain and Private networks on port 3389 (RDP). Immediately following these block rules are the built in Remote desktop rules again for Domain and Private, allowing ANY for inbound port 3389.But rules are processed in order and the Block Rules are probably geting met first.
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