Solved

Trying to install remote agent on 2008 Server

Posted on 2011-02-23
6
870 Views
Last Modified: 2012-06-21
Trying to install a remote agent for BackUp Exec on target server (2008 Standard 32bit).  BackupExec Version is:  ver 12.5 rev 2213.  On the target Server I get the following Event:

EventID 1024
Source MSIinstaller

Product: Symantec Backup Exec Remote Agent for Windows Systems - Update '{BDA991AB-9607-4C64-B60C-8FDAD6F039A3}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
0
Comment
Question by:rockydee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 17

Expert Comment

by:Sikhumbuzo Ntsada
ID: 34960633
You will need to have the R2 version of 2008 server and run updates.
0
 

Author Comment

by:rockydee
ID: 34960772
Why R2?  The Agent installs and works on our other servers that aren't running R2.
0
 
LVL 7

Accepted Solution

by:
frajico earned 500 total points
ID: 34960789
Veritas 12.5 should have this hotfix installed

http://www.symantec.com/business/support/index?page=content&id=TECH74523

And only works with Windows 2008 R2

Or upgrade to Backup Exec 2010 R2

0
 

Author Comment

by:rockydee
ID: 34960839
I am downloading the hotfix now.  I will post if it works or not.
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 35390683
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question