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OLE Container error

We have a few users who cannot retrieve or save an attachment to the OLE container. The dex.ini file has the correct path and the users have access to the directory where data is stored. We are able through explorer to copy, open and delete files in the OLE Notes directory.

What could be wrong?
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Victoria Yudin
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Are you getting an error?  What is the exact error message and when does it come up?  

What version and service pack of GP?  What operating systems for the client and the location of the OLE notes?
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The error being received is "Failed to Create Object". This comes up when you try to save the attachment. The operating system is MS server 2003. The notes folder is mapped to C:\Temp\CH\OLENotes. All users have access to this folder.
Why the OLE Folder is in C:\Temp? It's not safe.

Are the users logging remotely using the same user accounts when they log in locally, and all has the Power User privileges?
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Victoria Yudin
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