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monitor resolution

Posted on 2011-02-23
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Last Modified: 2013-11-08
I have one dell monitor hooked up to a graphics card, I just put in a RealVision VREnigine\SMD5-ADV card into a PCI-Express 8x Bus slot and attached two NEC MD205MG-1 grayscale monitors for our radiologist to read off of.  The two new NEC monitors are displaying four window xp desktop session on only half of each monitor.

I called NEC and they told me that the monitors are working fine and that it must be a setting with my video card.  All of the info I find on the company that made the video card is in a different language.  I have attached a picture of what it looks like.  

Any advise would be greatly appreciated.
monitor-screen-shot.jpg
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Question by:HBMI
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Amick earned 200 total points
ID: 34961106
http://www.realvision.co.jp/rvu/support.htm has the documentation available in English.
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Author Comment

by:HBMI
ID: 34961223
Amick thats for the quick response.  I send their tech support an email with my issue.  If anyone has any suggestions that I can try right while I wait for a response that would be great!!
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Assisted Solution

by:Amick
Amick earned 200 total points
ID: 34961951
When you go to download the drivers, there should be calibration and QC software that you can use to troubleshoot.  As I recall the manual is in the driver download zip file.
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Assisted Solution

by:lauchangkwang
lauchangkwang earned 100 total points
ID: 34967443
Try to change the monitor setting manually, the monitor should have a button like "Menu", press it then choose for "Auto Adjust" for the display on the monitor.

Hope this help.
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Assisted Solution

by:HBMI
HBMI earned 0 total points
ID: 35137286
I had to change the monitor to color instead of gray scale when I reinstalled the software.
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Author Closing Comment

by:HBMI
ID: 35174496
I called NEC and this is what resolved the issue.
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