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Microsoft Project File saved in Version 2003 displays Blank in Project 2010

Posted on 2011-02-23
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Last Modified: 2012-06-27
I have recieved a number of MS Project files from an external client, they are running on MS Project 2003. I am running Project 2010 Professional Edition. Some of the files open correctly, but others open up as a complete blank.
I have gone to my client and verified that he has not sent me a blank Project file, I have even gone as far as saving the Project file to a memory stick. When I try to open the file it displays nothing, as if it was a blank project file.
If I open the same file in Project 2007 however it displays everything.

Am totally stumped and cannot figure this one out. I have all of the latest Service Packs installed for the OS and Office version.

One thing to mention and I do not know if this is an issue, I am running 64Bit Windows 7 OS but am using 32Bit version of Project. I have tested this on a PC running 64Bit Project 2010.
 I have not yet tested this on a 32bit Windows 7 OS, will try this a little later on.

500 Points up for grabs to the one who can solve it.
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Question by:Mark_Zank
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5 Comments
 
LVL 38

Expert Comment

by:puppydogbuddy
ID: 34967470
See this link:    http://office.microsoft.com/en-us/project-help/use-project-2010-with-previous-versions-HA010351708.aspx

Could be due to the fact you get different file data results (missing dates, etc. affecting display of projects) depending on whether you open the earlier version and saved it under the its original format, or converted and saved it under 2010 file format.  See if problem projects were handled differently in terms of the file format.  
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Author Comment

by:Mark_Zank
ID: 34967477
The link mentioned in your posting is not what is causing the issue, that is one of the first places we searched.
Let the solving continue
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Accepted Solution

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puppydogbuddy earned 500 total points
ID: 34969762
Are you opening the mpp files locally or through the internet explorer window? If the latter, or you have oher issues that the hotfix addresses, you need to install the following hotfix kb2075992.  

           http://support.microsoft.com/kb/2075992
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Author Closing Comment

by:Mark_Zank
ID: 35874160
Answer was not correct
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 35874227
Mark_Zank,
If my answer was not correct, please post your answer and contact commmunity support to award yourself the points.  If your problems remains unsolved, either request the question remain open a while longer, or request that the question be deleted. Thanks for your attention to this matter.
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