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Windows cannot log you on because the profile cannot be loaded. Contact your network administrator.  DETAIL - Insufficient system resources exist to complete the requested services

Posted on 2011-02-23
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Last Modified: 2012-05-11
Hi we are running Windows Server 2003 and our users need to remote in through terminal server so they can use their application; however, all of a sudden we are getting the error

Windows cannot log you on because the profile cannot be loaded. Contact your network administrator.  DETAIL - Insufficient system resources exist to complete the requested service.

This error is not occurring to every user but a good portion.

We need to get this resolved as soon as possible, I have been searching around and have found something called the UPHCleaner (User Profile Hive Cleanup Service)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

Is this a good fix, if it is how would we implement it? Do we just install it on the server side, is this something we would have to do when nobody is currently using the server?
Any insight on this will be very helpful thank you so much for your help

Also as a side note if it helps Event Viewer is also pushing out these errors
Event Id: 1508
Type: Error
Source: Userenv
Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.
DETAIL: Insufficient system resources exist to complete the requested service.
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Question by:TechGuy_007
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Expert Comment

by:Navdeep
ID: 34962114
Hi,

Check the disk space first, then check memory and processor utilization.
Reboot your server as well and then check.
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Accepted Solution

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TechGuy_007 earned 0 total points
ID: 34963088
UPHCleaner (User Profile Hive Cleanup Service)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en
This application worked perfectly!
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Author Closing Comment

by:TechGuy_007
ID: 34995445
This is what fixed the issue
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