?
Solved

Gateway Laptop will not boot

Posted on 2011-02-23
3
Medium Priority
?
462 Views
Last Modified: 2012-05-11
I have a Gateway M275 laptop that quit working yesterday - the customer says that it was after she installed a Java update but I think that just may be a coincidence that this happened at the same time.  The system will not turn on at all - the power supply is plugged in and I do have a battery light but the on/off button does nothing.  When searching on the Internet for issues, it appears that the "power pin" may be damaged inside whereas the part is very cheap but the procedures to install may not be easy.  Has anyone run into this before or is there possibly something else that could be causing no boot up?  Thank you.
0
Comment
Question by:Daren Anderson, MSIS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
racastillojr earned 2000 total points
ID: 34962036
Do any lights blink next to the keyboard when you try to start the computer? Try taking out the RAM and putting it back in.
0
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 34962053
Did you try removing the battery for a few minutes, then plug it back into the AC adapter and then see if it boots up?
0
 
LVL 4

Expert Comment

by:racastillojr
ID: 34962074
And try holding the power button down for 30 seconds without the battery or power supply attached. Then put it back in and try booting up again.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you press your power button on your laptop and the LCD screen just stays black.  What is the problem? Possible problem can be the on-board video chip or Video Card. Possible problem can be the power inverter. Possible problem can be the ba…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question