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Outlook Anywhere - Exchange 2010

Posted on 2011-02-23
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Last Modified: 2012-05-11
Hey guys,

New Exchange 2010 install. I enabled Outlook Anywhere via Exchange 2010 EMC. Here are the results from the exchange connectivity tester:

Testing RPC/HTTP connectivity.
       The RPC/HTTP test failed.
       
      Test Steps
       
      Attempting to resolve the host name mail.nicolosifoods.com in DNS.
       The host name resolved successfully.
       
      Additional Details
      Testing TCP port 443 on host mail.nicolosifoods.com to ensure it's listening and open.
       The port was opened successfully.
      Testing the SSL certificate to make sure it's valid.
       The certificate passed all validation requirements.
       
      Test Steps
      Checking the IIS configuration for client certificate authentication.
       Client certificate authentication wasn't detected.
       
      Additional Details
      Testing HTTP Authentication Methods for URL https://mail.nicolosifoods.com/rpc/rpcproxy.dll.
       The HTTP authentication test failed.
       
      Additional Details
       A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.



Any ideas?
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Question by:tamaneri
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Author Comment

by:tamaneri
ID: 34962368
I am a newbie and didn't have RPC/HTTP installed as a feature. It is installed now. But now I get this error:

Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server nicolosisvr.nicolosifoods.local.
       The attempt to ping the endpoint failed.


Isn't that supposed to be opened when you enabled Outlook Anywhere?
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Accepted Solution

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Amit earned 2000 total points
ID: 34962495
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Author Comment

by:tamaneri
ID: 34962539
Followed them perfectly. Only difference is I'm using basic authentication instead of NTLM.

443 is open on the firewall. I shouldn't have to do anything with port 6001 it should be done automagically, no?
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Expert Comment

by:Amit
ID: 34962565
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Author Comment

by:tamaneri
ID: 34962840
Those steps looks significantly more difficult than they have to be.. not to mention it's for Exchange 2007, not 2010.

I am not sure I understand what the guy in the 2nd link is referring to as far as adding IPv4 information to the hosts file. I already have IPv6 disabled in the network connection.

I've set this up on other Exchange 2010 servers. All I had to do was install RPC/HTTP and enable Outlook Anywhere.
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Author Comment

by:tamaneri
ID: 34962849
Oh, also, I can successfully telnet to port 6001, so the time out in my mind makes 0 sense..
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Expert Comment

by:Amit
ID: 34962894
Error indicated to Authencation issue. Check the IIS part more. Try with NTLM and see the result
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Author Comment

by:tamaneri
ID: 34963062
I just uninstalled disabled outlook anywhere, uninstalled RPC,  rebooted, installed RPC and then enabled outlook anywhere again... New error:


ttempting to ping RPC endpoint 6001 (Exchange Information Store) on server nicolosisvr.nicolosifoods.local.
       The attempt to ping the endpoint failed.
        Tell me more about this issue and how to resolve it
       
      Additional Details
       The RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime process.
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LVL 45

Expert Comment

by:Amit
ID: 34963092
Are you using any Cert with IIS
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Author Comment

by:tamaneri
ID: 34963210
Yes sir. I waited 10 minutes after uninstalling and reinstalling RPC/HTTP... Everything is working now!
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Expert Comment

by:Amit
ID: 34963275
Great
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