I am currently using a workflow in my document library. I used the Approval type of workflow, checked that workflow should be cancelled if rejected and set it to start manually. When I start the workflow, it goes to all parties involve in the workflow without any problem. However, if one of the approvers decided to "reject" the item, an email is sent to notify that the workflow is completed. But when I go the workflow status page, the workflow is listed as part of Running Workflow. Moreover, there is an error that shows in the Workflow History.
UserID: system account
Description: An error has occured in MyWorkflow
Consequently, if the user wants to restart the workflow on the same item, he/she has to go and terminate the workflow in order to resubmit it.
Your thoughts please,