Word 2007 forgets keyboard shortucts on close

Since upgrading to new PC's with Win7 a few PC's with Word 2007 are losing their settings when you close the program.  So if you set a shortcut key to insert a symbol when you restart the program that shortcut won't stay.  I have cleared the Normal.dotm and ran reinstall/repair and nothing seems to work.
jcwiletsAsked:
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ded9Connect With a Mentor Commented:
Try creating a new user account. Restart the computer and check in the new user account.


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