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Word 2007 forgets keyboard shortucts on close

Posted on 2011-02-23
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Last Modified: 2012-05-11
Since upgrading to new PC's with Win7 a few PC's with Word 2007 are losing their settings when you close the program.  So if you set a shortcut key to insert a symbol when you restart the program that shortcut won't stay.  I have cleared the Normal.dotm and ran reinstall/repair and nothing seems to work.
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Question by:jcwilets
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ded9 earned 1000 total points
ID: 34963169
Try creating a new user account. Restart the computer and check in the new user account.


Ded9
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