Solved

Exchange/Outlook 2007: Slow Searching/Opening Emails

Posted on 2011-02-23
8
647 Views
Last Modified: 2012-06-27
Server: DELL PowerEdge SC1435. (2) AMD Opteron Quad-Core Processors @ 2.30 GHz. 8GB Memory. Windows Server 2008 SP2 64-bit. Exchange 2007 SP2.

Client: DELL Vostro 420. Intel Core 2 Quad 8200 @ 2.33GHz. 3GB Memory. 1Gbit Ethernet Adapter. Windows XP SP3. Outlook 2007. 83,000 emails. 5.8GB mailbox.

When client tries to use the Outlook Search feature, it usually takes up to 5 minutes and Outlook completely freezes.

At around this time, every year, we archive his emails from the previous year (2010) into a local PST file, which frees up and takes most of his emails off the server. But it is still extremely slow, even after we do that each year.

Need help resolving this issue.

0
Comment
Question by:InfoTechEE
  • 5
  • 3
8 Comments
 
LVL 41

Expert Comment

by:Amit
Comment Utility
How many mailboxes you have on Exchange server. Secondly 5.8GB is pretty huge mailbox. Max 2 GB we should recommed. Secondly are you using cache mode or not.?

Secondly 8 GB is not enough RAM for 2007. I am running server with 32 GB RAM
0
 
LVL 41

Expert Comment

by:Amit
Comment Utility
What is the Virtual Memory setting on server side. It should be Actual + 10 MB
0
 

Author Comment

by:InfoTechEE
Comment Utility
We have between 50 - 100 mailboxes, and I believe this user is using cached exchange mode.

I will definitely look into the memory issue.
0
 

Author Comment

by:InfoTechEE
Comment Utility
The virtual memory was set to be managed automatically. I will change that over the weekend.
0
Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

 
LVL 41

Expert Comment

by:Amit
Comment Utility
Are you using SAN for Database storage? Secondly, have you excluded the Exchange DB's and other Exchange related folders from OS level AV scanning.

http://technet.microsoft.com/en-us/library/bb332342(EXCHG.80).aspx

Again if you are using SAN for storage, you need to exclude the Physical path.  You can download the WinOBJ tool from below link for finding the physical path.

http://technet.microsoft.com/en-us/sysinternals/Utilities/WinObj.html
0
 
LVL 41

Expert Comment

by:Amit
Comment Utility
0
 

Author Comment

by:InfoTechEE
Comment Utility
We are using the local drives for storage.

We did have the following AV exclusion in place for our Exchange server, however, just in case, I also just included the full path of the DB.

D:\Program Files\Microsoft\Exchange Server\Mailbox\*.*
0
 
LVL 41

Accepted Solution

by:
Amit earned 500 total points
Comment Utility
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now