Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Exchange/Outlook 2007: Slow Searching/Opening Emails

Posted on 2011-02-23
8
679 Views
Last Modified: 2012-06-27
Server: DELL PowerEdge SC1435. (2) AMD Opteron Quad-Core Processors @ 2.30 GHz. 8GB Memory. Windows Server 2008 SP2 64-bit. Exchange 2007 SP2.

Client: DELL Vostro 420. Intel Core 2 Quad 8200 @ 2.33GHz. 3GB Memory. 1Gbit Ethernet Adapter. Windows XP SP3. Outlook 2007. 83,000 emails. 5.8GB mailbox.

When client tries to use the Outlook Search feature, it usually takes up to 5 minutes and Outlook completely freezes.

At around this time, every year, we archive his emails from the previous year (2010) into a local PST file, which frees up and takes most of his emails off the server. But it is still extremely slow, even after we do that each year.

Need help resolving this issue.

0
Comment
Question by:InfoTechEE
  • 5
  • 3
8 Comments
 
LVL 42

Expert Comment

by:Amit
ID: 34962841
How many mailboxes you have on Exchange server. Secondly 5.8GB is pretty huge mailbox. Max 2 GB we should recommed. Secondly are you using cache mode or not.?

Secondly 8 GB is not enough RAM for 2007. I am running server with 32 GB RAM
0
 
LVL 42

Expert Comment

by:Amit
ID: 34962847
What is the Virtual Memory setting on server side. It should be Actual + 10 MB
0
 

Author Comment

by:InfoTechEE
ID: 34962855
We have between 50 - 100 mailboxes, and I believe this user is using cached exchange mode.

I will definitely look into the memory issue.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:InfoTechEE
ID: 34962895
The virtual memory was set to be managed automatically. I will change that over the weekend.
0
 
LVL 42

Expert Comment

by:Amit
ID: 34962937
Are you using SAN for Database storage? Secondly, have you excluded the Exchange DB's and other Exchange related folders from OS level AV scanning.

http://technet.microsoft.com/en-us/library/bb332342(EXCHG.80).aspx

Again if you are using SAN for storage, you need to exclude the Physical path.  You can download the WinOBJ tool from below link for finding the physical path.

http://technet.microsoft.com/en-us/sysinternals/Utilities/WinObj.html
0
 
LVL 42

Expert Comment

by:Amit
ID: 34962940
0
 

Author Comment

by:InfoTechEE
ID: 34962979
We are using the local drives for storage.

We did have the following AV exclusion in place for our Exchange server, however, just in case, I also just included the full path of the DB.

D:\Program Files\Microsoft\Exchange Server\Mailbox\*.*
0
 
LVL 42

Accepted Solution

by:
Amit earned 500 total points
ID: 34963025
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question