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Sharepoint Foundation 2010 to Outlook 2010 Contact Sync Problem

Posted on 2011-02-23
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Last Modified: 2012-05-11
I have a customer who has Sharepoint Foundation 2010 installed on a 2008 Server.  When they try to export a contact list from Sharepoint to Outlook 2010, the contacts come over as READ ONLY.  I cannot see a way to change this.  I know in the previous versions of Sharepoint this was a one-way process.  However, according to Microsoft, contact list sharing is bi-directional in Sharepoint 2010.

Anyone have any thoughts?
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Question by:PSGITech
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Expert Comment

by:Chris-Vielife
ID: 34968975
Hi

What version of office is the client using ? It would not surprise me if the bidirectional synchronisation was a limited to current the current release of MS Office 2010  

Regards

Chris


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by:PSGITech
ID: 34969073
They're using Office 2010 Business.
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Expert Comment

by:Chris-Vielife
ID: 34969242
Ok I have tried to recreate the issue but I am not having much success. My test environment connects with out read/write issues.  Even with older versions of office.

Can we have a little more detail.

How was the Contact populated in SharePoint?

The only other thing that comes to mind is permissions of the person logged into the computer. Can they modify the contact list on SharePoint?    

Sorry I wish I could be more helpful.

Regards

Chris
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Author Comment

by:PSGITech
ID: 34981102
The list was imported into Sharepoint from a spreadsheet, I believe.  From there they tried to bring it into Outlook.  The person using Outlook has local admin rights and is an admin in Sharepoint..

One thing of note, maybe.  The Sharepoint server is local to their network as are the users' PCs.  However, they are using Hosted Exchange through Live@edu by way of Outlook 2010.
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PSGITech earned 0 total points
ID: 35201357
Ended up entering a support call with Microsoft.  The end result was that the user that did the original install missed the Sync Framework plugin and it had to be installed before Sharepoint in order to work.  As a result we're planning on ripping out everything they did and reinstalling from scratch.
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Author Closing Comment

by:PSGITech
ID: 35230094
No other solution provided.
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