Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Sharepoint Foundation 2010 to Outlook 2010 Contact Sync Problem

Posted on 2011-02-23
6
Medium Priority
?
1,210 Views
Last Modified: 2012-05-11
I have a customer who has Sharepoint Foundation 2010 installed on a 2008 Server.  When they try to export a contact list from Sharepoint to Outlook 2010, the contacts come over as READ ONLY.  I cannot see a way to change this.  I know in the previous versions of Sharepoint this was a one-way process.  However, according to Microsoft, contact list sharing is bi-directional in Sharepoint 2010.

Anyone have any thoughts?
0
Comment
Question by:PSGITech
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Christopher White
ID: 34968975
Hi

What version of office is the client using ? It would not surprise me if the bidirectional synchronisation was a limited to current the current release of MS Office 2010  

Regards

Chris


0
 
LVL 2

Author Comment

by:PSGITech
ID: 34969073
They're using Office 2010 Business.
0
 
LVL 5

Expert Comment

by:Christopher White
ID: 34969242
Ok I have tried to recreate the issue but I am not having much success. My test environment connects with out read/write issues.  Even with older versions of office.

Can we have a little more detail.

How was the Contact populated in SharePoint?

The only other thing that comes to mind is permissions of the person logged into the computer. Can they modify the contact list on SharePoint?    

Sorry I wish I could be more helpful.

Regards

Chris
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 2

Author Comment

by:PSGITech
ID: 34981102
The list was imported into Sharepoint from a spreadsheet, I believe.  From there they tried to bring it into Outlook.  The person using Outlook has local admin rights and is an admin in Sharepoint..

One thing of note, maybe.  The Sharepoint server is local to their network as are the users' PCs.  However, they are using Hosted Exchange through Live@edu by way of Outlook 2010.
0
 
LVL 2

Accepted Solution

by:
PSGITech earned 0 total points
ID: 35201357
Ended up entering a support call with Microsoft.  The end result was that the user that did the original install missed the Sync Framework plugin and it had to be installed before Sharepoint in order to work.  As a result we're planning on ripping out everything they did and reinstalling from scratch.
0
 
LVL 2

Author Closing Comment

by:PSGITech
ID: 35230094
No other solution provided.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question