Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Sharepoint Foundation 2010 to Outlook 2010 Contact Sync Problem

Posted on 2011-02-23
6
Medium Priority
?
1,209 Views
Last Modified: 2012-05-11
I have a customer who has Sharepoint Foundation 2010 installed on a 2008 Server.  When they try to export a contact list from Sharepoint to Outlook 2010, the contacts come over as READ ONLY.  I cannot see a way to change this.  I know in the previous versions of Sharepoint this was a one-way process.  However, according to Microsoft, contact list sharing is bi-directional in Sharepoint 2010.

Anyone have any thoughts?
0
Comment
Question by:PSGITech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Christopher White
ID: 34968975
Hi

What version of office is the client using ? It would not surprise me if the bidirectional synchronisation was a limited to current the current release of MS Office 2010  

Regards

Chris


0
 
LVL 2

Author Comment

by:PSGITech
ID: 34969073
They're using Office 2010 Business.
0
 
LVL 5

Expert Comment

by:Christopher White
ID: 34969242
Ok I have tried to recreate the issue but I am not having much success. My test environment connects with out read/write issues.  Even with older versions of office.

Can we have a little more detail.

How was the Contact populated in SharePoint?

The only other thing that comes to mind is permissions of the person logged into the computer. Can they modify the contact list on SharePoint?    

Sorry I wish I could be more helpful.

Regards

Chris
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 2

Author Comment

by:PSGITech
ID: 34981102
The list was imported into Sharepoint from a spreadsheet, I believe.  From there they tried to bring it into Outlook.  The person using Outlook has local admin rights and is an admin in Sharepoint..

One thing of note, maybe.  The Sharepoint server is local to their network as are the users' PCs.  However, they are using Hosted Exchange through Live@edu by way of Outlook 2010.
0
 
LVL 2

Accepted Solution

by:
PSGITech earned 0 total points
ID: 35201357
Ended up entering a support call with Microsoft.  The end result was that the user that did the original install missed the Sync Framework plugin and it had to be installed before Sharepoint in order to work.  As a result we're planning on ripping out everything they did and reinstalling from scratch.
0
 
LVL 2

Author Closing Comment

by:PSGITech
ID: 35230094
No other solution provided.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question