I have a pretty new windows 7 pro computer. I started having printer problems with it. I have HP laser printers connected with USB. When I try to print from a program it freezes the program. If I go to printers and devices, and try to go to printer properties I get the message above. I have a couple of different HP printers that I have tried and get the same result on all of them. It will tell me that the driver is not installed and attempts to install the driver, but it does not improve the problem. I have gone to the Server Properties and deleted the drivers from the drivers tab. I plug in the printer, it installs the printer and downloads the driver automatically, but that does not solve the problem. If I go to the One note printer or Microsoft XLS printer, they work fine.