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"out of Office" with a rule "transfer to a mailbox" does not work

Posted on 2011-02-23
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Medium Priority
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Last Modified: 2012-05-11
Dear All,

I am experiencing an issue with these scenarios :

Scenario 1 :

UserA = Windows Vista+Outlook 2007-> Exchange 2007
UserB = Windows XP+Outlook 2003 -> Exchange 2003

UserA is in domainA
UserB is in domain B

Both domains are on the same network.

I have setup in UserA 's outlook an "Out of Office"message + a rule "transfer email to UserB"

In this scenario UserB receive the Out of Office message but not the email from the rule.

Scenario 2

I have setup in UserB 's Outlook an "Out of Office" message + a rule "transfer email to UserA"

In this scenario UserA receive both Out of office message and the email from the rule.

Any idea why scenario 1 is not working?

Thks
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Comment
Question by:madinina
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8 Comments
 
LVL 12

Expert Comment

by:Navdeep
ID: 34963732
Hi,

Can you check in OWA if you see the messages, also under exchange manager if you see item count increasing?

0
 
LVL 44

Expert Comment

by:Amit
ID: 34963771
What are the setting enabled under Global settings>Internet Messaging>Default>Properties>Advance

in Exchange 2003
default.bmp
0
 

Author Comment

by:madinina
ID: 34964003
Hi v-2nas,

Nothing arrives in OWA for userB
0
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Author Comment

by:madinina
ID: 34964025
For your information, this working for all users on on the same domain.
0
 
LVL 44

Expert Comment

by:Amit
ID: 34964043
Send a normal email to the user and check the header information and check from which server it is passing. Secondly, you might missed to enable setting in Exchange 2007. Compare them
0
 
LVL 12

Expert Comment

by:Navdeep
ID: 34964072
Hi,

if you try to track the message what do you see in the logs.
0
 

Author Comment

by:madinina
ID: 34964077
Here is the setting on the exchange 2003 server


Screen-shot-2011-02-23-at-8.40.5.png
0
 
LVL 44

Accepted Solution

by:
Amit earned 1000 total points
ID: 34964116
Can you enable automatic fowarding on the default remote domains configuration in Exchange 2007 and test it again.
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