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cannot connect to shared printer

Posted on 2011-02-23
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Last Modified: 2012-06-21
I have a Windows 7 Pro laptop that cannot connect to a certain shared printer.  I have shared it out to everyone and all users can type \\name of computer and the shared printer shows up and they can right click it and connect.  These are all xp pro computers.  That is the only difference.  I have added the user as an adminstrator, a domain admin user and everything else I could think of but it still says the computer I am trying to access is not accesseible to the problem laptop and I don't have permissions.  Here is the weird thing.  I have another computer that I shared out a printer the same way and the offending laptop can access this one.  
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Question by:mkramer777
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n2fc earned 2000 total points
ID: 34963301
On the  WIN7 machine that can't access...
go to CONTROL PANEL ==> Administrative Tools ==> Local Security Policy
and set the following options under Network Security:

Network security: LAN Manager authentication level
Send LM & NTLM responses

Network security: Minimum session security for NTLM SSP
Disable Require 128-bit encryption

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by:mkramer777
ID: 34964221
that did not work.  here is a screenshot of the error scott.docx
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Author Comment

by:mkramer777
ID: 34964303
You know on an xp pro computer when you want to install a network printer you can click on find now and it will bring up all the shared printers on the network.  When I try to search for printers on the windows 7 pro laptop it cannot find any.  Is there a find now somewhere on a windows 7 pro OS?
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Expert Comment

by:n2fc
ID: 34964701
Your picture shows \\f-plotter

Is this the printer or pc?

You should be using:  \\{pcname}\{printername} to access!

Also, make sure of the following:
1) The PC has no blocking firewall
2) The permissions are set to allow access to EVERYONE!

You might want to try adding access by going to the WIN7 "add printer" dialogue and adding access via   \\{pcname}\{printername}
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Author Comment

by:mkramer777
ID: 34965412
this is the computer name.  On any other pc all I do is go to start, run and type:  //f-plotter when I click ok or enter it pops up immideiatly with the shared printer.  Not sure why the win 7 laptop will not do this same thing.  I will try with computer name and printer name.  Firewall is turned on but it is a group policy for all users.  Everyone is set.  
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