mkramer777
asked on
cannot connect to shared printer
I have a Windows 7 Pro laptop that cannot connect to a certain shared printer. I have shared it out to everyone and all users can type \\name of computer and the shared printer shows up and they can right click it and connect. These are all xp pro computers. That is the only difference. I have added the user as an adminstrator, a domain admin user and everything else I could think of but it still says the computer I am trying to access is not accesseible to the problem laptop and I don't have permissions. Here is the weird thing. I have another computer that I shared out a printer the same way and the offending laptop can access this one.
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ASKER
You know on an xp pro computer when you want to install a network printer you can click on find now and it will bring up all the shared printers on the network. When I try to search for printers on the windows 7 pro laptop it cannot find any. Is there a find now somewhere on a windows 7 pro OS?
Your picture shows \\f-plotter
Is this the printer or pc?
You should be using: \\{pcname}\{printername} to access!
Also, make sure of the following:
1) The PC has no blocking firewall
2) The permissions are set to allow access to EVERYONE!
You might want to try adding access by going to the WIN7 "add printer" dialogue and adding access via \\{pcname}\{printername}
Is this the printer or pc?
You should be using: \\{pcname}\{printername} to access!
Also, make sure of the following:
1) The PC has no blocking firewall
2) The permissions are set to allow access to EVERYONE!
You might want to try adding access by going to the WIN7 "add printer" dialogue and adding access via \\{pcname}\{printername}
ASKER
this is the computer name. On any other pc all I do is go to start, run and type: //f-plotter when I click ok or enter it pops up immideiatly with the shared printer. Not sure why the win 7 laptop will not do this same thing. I will try with computer name and printer name. Firewall is turned on but it is a group policy for all users. Everyone is set.
ASKER