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Iphone iOS 4.2.1 Encyprtion Error

I have a user with an iPhone running 4.2.1 (8C148). When I try to sync to exchange it says
Policy Requirement
The account "______________" requires encryption which is not supported on this iPhone

I was under the impression that the upgrade to 4.2.1 would address this issue? Is this not the case? It shows me an option for SSL which is enabled? We are running Exchange 2010.

Thanks,
SJMP

MegaNuk3

iPhone can't apply ActiveSync policies so you either need to allow non-provisionable devices to connect or not use iPhone...

sparkis

ASKER

I assume since this is an 8GB model it is 3G and will not support the functionality of Device Encryption - I think this is the sticking point. Can you confirm?

MegaNuk3

Do you have any IPhone 4 devices to test with? I doubt they will work either because they cannot apply ActiveSync policies...

sparkis

ASKER

No we dont. But we have ipad's and they are fine. Not sure if they connect differently.

MegaNuk3

Hmmm, I will have a look and see if iPhones/iPads are classed as "provisionable" devices that will apply ActiveSync policies..

ASKER CERTIFIED SOLUTION

MegaNuk3

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