?
Solved

Iphone iOS 4.2.1 Encyprtion Error

Posted on 2011-02-23
11
Medium Priority
?
1,338 Views
Last Modified: 2012-05-11
I have a user with an iPhone running 4.2.1 (8C148). When I try to sync to exchange it says
Policy Requirement
The account "______________" requires encryption which is not supported on this iPhone

I was under the impression that the upgrade to 4.2.1 would address this issue? Is this not the case? It shows me an option for SSL which is enabled? We are running Exchange 2010.

Thanks,
SJMP
0
Comment
Question by:sparkis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
11 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34963317
iPhone can't apply ActiveSync policies so you either need to allow non-provisionable devices to connect or not use iPhone...
0
 

Author Comment

by:sparkis
ID: 34963385
I assume since this is an 8GB model it is 3G and will not support the functionality of Device Encryption - I think this is the sticking point. Can you confirm?
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34963527
Do you have any IPhone 4 devices to test with? I doubt they will work either because they cannot apply ActiveSync policies...
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:sparkis
ID: 34963533
No we dont. But we have ipad's and they are fine. Not sure if they connect differently.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34963661
Hmmm, I will have a look and see if iPhones/iPads are classed as "provisionable" devices that will apply ActiveSync policies..
0
 
LVL 31

Accepted Solution

by:
MegaNuk3 earned 1500 total points
ID: 34965683
Looks like, you were right, iPhone 3G doesn't support encryption:
http://msexchangeteam.com/archive/2009/09/22/452592.aspx
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34965779
0
 

Author Closing Comment

by:sparkis
ID: 35098128
just confirmed what I knew. No fix was available.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35098147
Thanks for the points, you could of kept them...
0
 

Author Comment

by:sparkis
ID: 35098154
thanks for you help either way, you did confirm it for me, so at least I can stop looking for a fix.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35098197
No problem
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question