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Iphone iOS 4.2.1 Encyprtion Error

I have a user with an iPhone running 4.2.1 (8C148). When I try to sync to exchange it says
Policy Requirement
The account "______________" requires encryption which is not supported on this iPhone

I was under the impression that the upgrade to 4.2.1 would address this issue? Is this not the case? It shows me an option for SSL which is enabled? We are running Exchange 2010.

Thanks,
SJMP
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sparkis
Asked:
sparkis
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1 Solution
 
MegaNuk3Commented:
iPhone can't apply ActiveSync policies so you either need to allow non-provisionable devices to connect or not use iPhone...
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sparkisAuthor Commented:
I assume since this is an 8GB model it is 3G and will not support the functionality of Device Encryption - I think this is the sticking point. Can you confirm?
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MegaNuk3Commented:
Do you have any IPhone 4 devices to test with? I doubt they will work either because they cannot apply ActiveSync policies...
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sparkisAuthor Commented:
No we dont. But we have ipad's and they are fine. Not sure if they connect differently.
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MegaNuk3Commented:
Hmmm, I will have a look and see if iPhones/iPads are classed as "provisionable" devices that will apply ActiveSync policies..
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MegaNuk3Commented:
Looks like, you were right, iPhone 3G doesn't support encryption:
http://msexchangeteam.com/archive/2009/09/22/452592.aspx
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sparkisAuthor Commented:
just confirmed what I knew. No fix was available.
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MegaNuk3Commented:
Thanks for the points, you could of kept them...
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sparkisAuthor Commented:
thanks for you help either way, you did confirm it for me, so at least I can stop looking for a fix.
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MegaNuk3Commented:
No problem
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