Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1024
  • Last Modified:

terminal server client desktop all black

term server client on one terminal server login and then the icons appear but the background is black and the icons are showing, however, there are no windows visable when trying to navigate.  Logging into administrator desktop appears normal.  This only one out of 6 ts 2003 servers in our domain having this issue.
0
Steely
Asked:
Steely
  • 6
  • 5
1 Solution
 
rxdeathCommented:
anything interesting in the system or application log?  does it happen to all the logins or just one?
0
 
SteelyAuthor Commented:
It seems to have happened to recently created user accounts.
0
 
rxdeathCommented:
is there anything in the application or system log?  have you checked in AD to see what their profile is doing?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
SteelyAuthor Commented:
No login script.  No unusual logs in eventvwr.  Seems as if new profiles created are the problem ones.  We dump the new profile and then re-add and still the same result.  Older profiles are not experiencing problems.
0
 
rxdeathCommented:
hmmm...have you checked the default profile under documents and settings?  maybe it needs to be replaced or tinkered with?
0
 
SteelyAuthor Commented:
yes, however, I believe the default profile is being used by Administrator who is not affected,
0
 
rxdeathCommented:
well from what i undersatnd the default profile is only used the first time a profile is built, after its built it doesn't use it anymore, so something have have corrupted in there.  do you have a working account you can test by deleting the profile, then trying to login again and see if you get the problem with that user
0
 
SteelyAuthor Commented:
I have done that.  Like I said before, i dumped the user's profile and then recreated it.  Same problem.  So if the default profile is corrupted, can I copy the administrator profile to the default to fix it?
0
 
rxdeathCommented:
but was that profile one that already had ap roblem or one that worked before?  my point was to see it actually be a result of the default profile not something else, and a working user that became broke would point to the a little clearer.

when i had the problem i just copied the default off of a working server and used that, idk if the administrator one is a good idea or not
0
 
SteelyAuthor Commented:
Default user profile was corrupt. Had to boot into safemode remove messed up profiles.  copied a default user profile from another terminal server that was working.  Deleted the old default user profile and then added the new one.  rebooted server and voila!.  User profiles now are working.  Thanks much for direction.
0
 
rxdeathCommented:
no problem glad it worked out
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 6
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now