bruce_77
asked on
Restored folder deleted in Outlook
Hi
Environment is Exchange 2007 SP2. Outlook 2007 SP2 clients.
So last week a user, User1, wanted a restore of a folder they had accidentally deleted a month ago. The deleted folder was called 2010Finance.
I used Exchange 2007 RSG to recover User1's Inbox to a special recovery mailbox we used. I then had a look around and found the 2010Finance folder. Once found, I checked all the items in there were ok and then I copied the folder to User1's live mailbox (which I had added to my Outlook profile). User1 was actually on holiday all this time, so I checked it had copied ok and left it.
Today, User1 logs on and says the folder is not there!
Can anyone explain how that could be? Anything to do with running in Cached Mode etc?
No problem to re-copy it, but anyone know how it could have been deleted?
Environment is Exchange 2007 SP2. Outlook 2007 SP2 clients.
So last week a user, User1, wanted a restore of a folder they had accidentally deleted a month ago. The deleted folder was called 2010Finance.
I used Exchange 2007 RSG to recover User1's Inbox to a special recovery mailbox we used. I then had a look around and found the 2010Finance folder. Once found, I checked all the items in there were ok and then I copied the folder to User1's live mailbox (which I had added to my Outlook profile). User1 was actually on holiday all this time, so I checked it had copied ok and left it.
Today, User1 logs on and says the folder is not there!
Can anyone explain how that could be? Anything to do with running in Cached Mode etc?
No problem to re-copy it, but anyone know how it could have been deleted?
If you are running in cache mode, maybe you have to download the public folder to see it.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Thanks for the points much appreciated!