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Outlook Disconnected errors 0x8004011D and 0x80040115

I have a user on Outlook hooked up to exchange remotely. They use a Sprint cell card to connect to the internet and use outlook to send and receive mail. The status shows disconnected at the bottom if I try and sync or send and receive I get the 2 error codes.
Could this be a problem with the sprint card? All other users that work in the office or remotly can connect fine.

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Amit

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MichaelVH

Hi there,

based on the information you gave us (and the error codes), it looks like a connectivity issue to me.
I looked up the error codes:

# for hex 0x80040115 / decimal -2147221227 :
ecRpcFailed ec.h
ecNetwork ec.h
MAPI_E_NETWORK_ERROR mapicode.h
# 3 matches found for "0x80040115"

# for hex 0x8004011d / decimal -2147221219 :
MAPI_E_FAILONEPROVIDER mapicode.h
# 1 matches found for "0x8004011D"

Greets,

Michael

calitech

ASKER

thanks, I will confirm the setting in Outlook. I can have the user connect using OWA as a back for now.
I am also updating the sprint card software to see if that does the trick.

calitech

ASKER

No luck after updating the Sprint software. If I connect to the Sonicwall VPN after sprint is connected then Outlook works fine.

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MichaelVH

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calitech

ASKER

Turns out it was an expired self signed cert. I just renewed it on SBS2008 and all if fine now.