Solved

Outlook Disconnected errors 0x8004011D and 0x80040115

Posted on 2011-02-23
8
2,142 Views
Last Modified: 2013-12-09
I have a user on Outlook hooked up to exchange remotely. They use a Sprint cell card to connect to the internet and use outlook to send and receive mail. The status shows disconnected at the bottom if I try and sync or send and receive I get the 2 error codes.
Could this be a problem with the sprint card? All other users that work in the office or remotly can connect fine.
0
Comment
Question by:calitech
  • 4
  • 3
8 Comments
 
LVL 41

Accepted Solution

by:
Amit earned 250 total points
ID: 34964452
Issue with internet card used by the user. No issue at Exchange end
0
 
LVL 11

Expert Comment

by:MichaelVH
ID: 34964459
Hi there,

based on the information you gave us (and the error codes), it looks like a connectivity issue to me.
I looked up the error codes:

# for hex 0x80040115 / decimal -2147221227 :
  ecRpcFailed                                                   ec.h
  ecNetwork                                                     ec.h
  MAPI_E_NETWORK_ERROR                                          mapicode.h
# 3 matches found for "0x80040115"

# for hex 0x8004011d / decimal -2147221219 :
  MAPI_E_FAILONEPROVIDER                                        mapicode.h
# 1 matches found for "0x8004011D"

Greets,

Michael
0
 

Author Comment

by:calitech
ID: 34964491
thanks, I will confirm the setting in Outlook. I can have the user connect using OWA as a back for now.
I am also updating the sprint card software to see if that does the trick.
0
 

Author Comment

by:calitech
ID: 34964880
No luck after updating the Sprint software. If I connect to the Sonicwall VPN after sprint is connected then Outlook works fine.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 250 total points
ID: 34964995
I blame it on network errors due to the sprint-card (or provider); however I have no experience with these types etc...
0
 

Author Comment

by:calitech
ID: 34971802
Turns out it was an expired self signed cert. I just renewed it on SBS2008 and all if fine now.
0
 
LVL 11

Expert Comment

by:MichaelVH
ID: 34971894
That's weird. If the cert was expired, other people connecting to OWA etc should've gotten warnings...
0
 

Author Closing Comment

by:calitech
ID: 35110399
Sprint or the cert it is fixed now.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
DECT technology has become a popular standard for wireless voice communication. DECT devices are not likely to be affected by other electronic devices and signals because they operate in a separate frequency-band.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now