Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Outlook Disconnected errors 0x8004011D and 0x80040115

Posted on 2011-02-23
8
Medium Priority
?
2,222 Views
Last Modified: 2013-12-09
I have a user on Outlook hooked up to exchange remotely. They use a Sprint cell card to connect to the internet and use outlook to send and receive mail. The status shows disconnected at the bottom if I try and sync or send and receive I get the 2 error codes.
Could this be a problem with the sprint card? All other users that work in the office or remotly can connect fine.
0
Comment
Question by:calitech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 44

Accepted Solution

by:
Amit earned 1000 total points
ID: 34964452
Issue with internet card used by the user. No issue at Exchange end
0
 
LVL 11

Expert Comment

by:MichaelVH
ID: 34964459
Hi there,

based on the information you gave us (and the error codes), it looks like a connectivity issue to me.
I looked up the error codes:

# for hex 0x80040115 / decimal -2147221227 :
  ecRpcFailed                                                   ec.h
  ecNetwork                                                     ec.h
  MAPI_E_NETWORK_ERROR                                          mapicode.h
# 3 matches found for "0x80040115"

# for hex 0x8004011d / decimal -2147221219 :
  MAPI_E_FAILONEPROVIDER                                        mapicode.h
# 1 matches found for "0x8004011D"

Greets,

Michael
0
 

Author Comment

by:calitech
ID: 34964491
thanks, I will confirm the setting in Outlook. I can have the user connect using OWA as a back for now.
I am also updating the sprint card software to see if that does the trick.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 

Author Comment

by:calitech
ID: 34964880
No luck after updating the Sprint software. If I connect to the Sonicwall VPN after sprint is connected then Outlook works fine.
0
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1000 total points
ID: 34964995
I blame it on network errors due to the sprint-card (or provider); however I have no experience with these types etc...
0
 

Author Comment

by:calitech
ID: 34971802
Turns out it was an expired self signed cert. I just renewed it on SBS2008 and all if fine now.
0
 
LVL 11

Expert Comment

by:MichaelVH
ID: 34971894
That's weird. If the cert was expired, other people connecting to OWA etc should've gotten warnings...
0
 

Author Closing Comment

by:calitech
ID: 35110399
Sprint or the cert it is fixed now.
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
how to add IIS SMTP to handle application/Scanner relays into office 365.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question