Someone hacked into my facebook account
Hello Everyone,
I'm having problems with facebook, someone hacked into my account and they have been sending phishing messages to my friends, asking them for money.
I already changed my account's password, email password, my email contact information, and security answer twice, also the facebook team deactivated my account, and this issue doesn't seems get any better.
Yesterday I activated my account for the third time, I changed all my information again, and today in the morning one of my friends contact me saying that he just receive the same fishing massage again.
Does anyone have a solution for this problem?
I'm having problems with facebook, someone hacked into my account and they have been sending phishing messages to my friends, asking them for money.
I already changed my account's password, email password, my email contact information, and security answer twice, also the facebook team deactivated my account, and this issue doesn't seems get any better.
Yesterday I activated my account for the third time, I changed all my information again, and today in the morning one of my friends contact me saying that he just receive the same fishing massage again.
Does anyone have a solution for this problem?
I would firstly scan your pc for trojans. Run Avast antivirus (good and free). Also spybot or similar. If you want to be extra careful I would just wipe my hardrive and reload the OS
If you changed all thats mentioned and created new acc etc... , then it looks like your pc is affected(as mentioned), thats if you used the same pc for all mentioned above??
Run these aswell and post their logs.
Run TdssKiller and Hitmanpro.
http://support.kaspersky.com/viruses/solutions?qid=208280684
http://www.surfright.nl/en/hitmanpro
Run these aswell and post their logs.
Run TdssKiller and Hitmanpro.
http://support.kaspersky.com/viruses/solutions?qid=208280684
http://www.surfright.nl/en/hitmanpro
ASKER
I used a different computer, I also run Mcaffe on my MacbookPro (the computer I use to access facebook) and it didn't find anything. Is there any other reasons why this could be happening.
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they were sending the phishing messages from my facebook account, facebook deactivated the account because, people complain about all those phishing messages.
If the app/apps are the problem how can I disable them?
If the app/apps are the problem how can I disable them?
Kill the apps. FB has many pages of instructions on how to remove apps that you've added to your account.
Apps are given the permission to send messages on your behalf...as if you sent them. I'd first suspect a rogue app, rather than a hacker getting your password three times after being reset.
Apps are given the permission to send messages on your behalf...as if you sent them. I'd first suspect a rogue app, rather than a hacker getting your password three times after being reset.
Hi Kaptain1,
On FB website, click on privacy settings, then click on Apps and Websites
at the bottom left, then click on Edit settings next to Apps you use, click the x and it will remove that app from having access to your FB account.
If you need any more help I'll be happy to assist.
Nata
On FB website, click on privacy settings, then click on Apps and Websites
at the bottom left, then click on Edit settings next to Apps you use, click the x and it will remove that app from having access to your FB account.
If you need any more help I'll be happy to assist.
Nata