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BlackBerry Enterprise Server Express mail settings
Posted on 2011-02-23
I have a BlackBerry Enterprise Server Express server and users are complaining that when they delete an item on the device the item still appears in Outlook. Where do I configure the settings so that when a user deletes something from their BB it removes it from Outlook (and vice versa)?
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4 Comments
i think that is a setting on the BB itself - under options...
I am fairly certain it is NOT on the BES
I am fairly certain it is NOT on the BES
Is this happening to all users or just few . Below is the steps to performed on device.
• On the Blackberry, Open Messages folder > Press menu key and click on options > Open Email Reconciliation
1. Select “Mailbox & Handheld“ option under Delete On
2. Wireless Reconcile> Select“On”
3. On Conflicts> Select “Mailbox Wins” and save.
• Then perform a hard boot(take out the battery and reinsert).
• On the Blackberry, Open Messages folder > Press menu key and click on options > Open Email Reconciliation
1. Select “Mailbox & Handheld“ option under Delete On
2. Wireless Reconcile> Select“On”
3. On Conflicts> Select “Mailbox Wins” and save.
• Then perform a hard boot(take out the battery and reinsert).
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