BlackBerry Enterprise Server Express mail settings
I have a BlackBerry Enterprise Server Express server and users are complaining that when they delete an item on the device the item still appears in Outlook. Where do I configure the settings so that when a user deletes something from their BB it removes it from Outlook (and vice versa)?
• On the Blackberry, Open Messages folder > Press menu key and click on options > Open Email Reconciliation
1. Select “Mailbox & Handheld“ option under Delete On
2. Wireless Reconcile> Select“On”
3. On Conflicts> Select “Mailbox Wins” and save.
• Then perform a hard boot(take out the battery and reinsert).