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BlackBerry Enterprise Server Express mail settings

I have a BlackBerry Enterprise Server Express server and users are complaining that when they delete an item on the device the item still appears in Outlook.  Where do I configure the settings so that when a user deletes something from their BB it removes it from Outlook (and vice versa)?
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jerrypd
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ASKER

Point distribution based on explanation given.
Why is the point not reflecting yet, nor this query is showing as resolved. Can someone check it.