Solved

Unable to access shared folder over VPN, keep getting prompted for network password

Posted on 2011-02-23
5
1,850 Views
Last Modified: 2012-05-11
Hi

I have an SBS 2008 server and a Windows 7 laptop. I am connecting in over a VPN, there are several shared folders on the SBS server, from home i log onto laptop with my domain account  i then dial in via vpn, whenever i try and access any shared folders i keep getting prompted for a network password.

I have verified that when i dial in i get my SBS servers IP address as the DNS server, i can also ping the SBS server by name and it resolves to the correct IP

Anyone have any idea why this isnt working

Thanks
0
Comment
Question by:ncomper
  • 3
5 Comments
 
LVL 5

Expert Comment

by:ccns
ID: 34965140
can you test, removing the check box in vpn connection that says use this connections gateway for internet.
http://stevenharman.net/blog/archive/2007/01/26/VPN_Connections_and_Default_Gateways.aspx
tick or untick... which ever one helps you.
0
 
LVL 5

Author Comment

by:ncomper
ID: 34965551
Hi

No thats unticked, im sure its authentication somwhere

When i VPN in and then go unc to \\servername\ i get an error you do not have permission to access \\servername

if i then do it via IP and type \\192.168.1.3\ i get prompted for network password

I know its not name resolution as if i ping servername it resolves to 192.168.1.3

I thought it may be stored passwords, if i go into user accounts and look at passwords in the Windows vault, i can manually add the details in and that resolves it, however if i reboot laptop it clears the credentials out of windows vault and im back to square one again

0
 
LVL 3

Expert Comment

by:MattyW
ID: 34966175
Sounds like your user isn't in the correct user group. Since you can ping the server name we know the VPN connection is ok. Do you have another user to try or the administrator login? I think it has to be security, need more rights on your user.
0
 
LVL 5

Accepted Solution

by:
ncomper earned 0 total points
ID: 35010531
in the end it was the VPN credentials causing the issues

There was a draytec firewall that was terminating the VPN connections and the vpn user accounts were created on that device,

When windows 7 laptop was connecting and trying to connect to shares on the sbs server it was using the credentials of the VPN connection and not the domain account that was logged onto the laptop, in the end i changed them to match (although im not happy with that) and it works

Thanks
0
 
LVL 5

Author Closing Comment

by:ncomper
ID: 35045636
resolved myself,
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
new year deals on hware.. 4 41
Windows 7 slow login 4 40
What are all these files on my C drive? 5 37
Copy items in a folder structure then put them back. 4 20
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question