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Unable to access shared folder over VPN, keep getting prompted for network password

Posted on 2011-02-23
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Last Modified: 2012-05-11
Hi

I have an SBS 2008 server and a Windows 7 laptop. I am connecting in over a VPN, there are several shared folders on the SBS server, from home i log onto laptop with my domain account  i then dial in via vpn, whenever i try and access any shared folders i keep getting prompted for a network password.

I have verified that when i dial in i get my SBS servers IP address as the DNS server, i can also ping the SBS server by name and it resolves to the correct IP

Anyone have any idea why this isnt working

Thanks
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Question by:ncomper
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5 Comments
 
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Expert Comment

by:ccns
ID: 34965140
can you test, removing the check box in vpn connection that says use this connections gateway for internet.
http://stevenharman.net/blog/archive/2007/01/26/VPN_Connections_and_Default_Gateways.aspx
tick or untick... which ever one helps you.
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Author Comment

by:ncomper
ID: 34965551
Hi

No thats unticked, im sure its authentication somwhere

When i VPN in and then go unc to \\servername\ i get an error you do not have permission to access \\servername

if i then do it via IP and type \\192.168.1.3\ i get prompted for network password

I know its not name resolution as if i ping servername it resolves to 192.168.1.3

I thought it may be stored passwords, if i go into user accounts and look at passwords in the Windows vault, i can manually add the details in and that resolves it, however if i reboot laptop it clears the credentials out of windows vault and im back to square one again

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LVL 3

Expert Comment

by:MattyW
ID: 34966175
Sounds like your user isn't in the correct user group. Since you can ping the server name we know the VPN connection is ok. Do you have another user to try or the administrator login? I think it has to be security, need more rights on your user.
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Accepted Solution

by:
ncomper earned 0 total points
ID: 35010531
in the end it was the VPN credentials causing the issues

There was a draytec firewall that was terminating the VPN connections and the vpn user accounts were created on that device,

When windows 7 laptop was connecting and trying to connect to shares on the sbs server it was using the credentials of the VPN connection and not the domain account that was logged onto the laptop, in the end i changed them to match (although im not happy with that) and it works

Thanks
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Author Closing Comment

by:ncomper
ID: 35045636
resolved myself,
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