Solved

Outlook 2010 Exchange 2007 Custom folder not visible

Posted on 2011-02-23
7
1,096 Views
Last Modified: 2012-05-11
I created a custom folder in Exchange 2007. I am not seeing it in Outlook 2010. I don't even see a managed folders folder. Is there a step I am missing.

Also, is there another way to create a default folder for all mailboxes?
0
Comment
Question by:mvozila
  • 2
  • 2
7 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 34992361
How to Create a Managed Folder
http://technet.microsoft.com/en-us/library/bb125163(EXCHG.80).aspx

Managed custom folders are a premium feature of MRM. Each mailbox that has managed custom folders requires an Exchange Server Enterprise client access license (CAL). Managed default folders require only an Exchange Server Standard CAL. To learn more about the licensing requirements for MRM, see "Client Access Licenses and MRM" in Understanding Messaging Records Management.

0
 
LVL 1

Author Comment

by:mvozila
ID: 34994273
I am pretty sure I am running the Enterprise (how do you tell)  version on the mailbox servers because I have more than 5 databases.I have 2 mailbox servers, which are cluistered and 2 other servers, which serve as a CAS and a hub transport server. I running Exchange 2007 SP2 Rollup 5 on all the servers.
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 34997322
0
 
LVL 1

Author Comment

by:mvozila
ID: 34997384
Thanks. The datasheet confirms that I am running Enterprise 2007. I am still confused about custom folders. When I create a custom folder should it just autmatically appear under managed folders or do I need to create a mailbox policy first to see the Managed folders. I do not have any MRM policies in place at the moment.
0
 
LVL 8

Accepted Solution

by:
praveenkumare_sp earned 500 total points
ID: 35087051
you need only 2 policy

first for entire mailbox to delete mails

Second for only the custom created Retain folder

note as the contacts is under the mailbox folder it will be applied the default first policy

so if u want the contacts not to be deleted , create a custom rule for contacts :)
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
This video discusses moving either the default database or any database to a new volume.

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now