How do I discover a linux server that is running the agent from my management console?

I recently installed the Symantec Backup Exec System Recovery 2010 Management Solution on a Windows Server 2003 box so that we would be able to backup our Red Hat Linux ERP Server. Once the client has been installed on the Linux box does anyone know how to access this client (Linux Server) from the BESR 2010 Management Console? I see that the BESR 2010 Management Console has a discovery option but I'm not sure if that will work for a Linux box. Also are there any components that need to be specifically installed for Linux as far as the BESR 2010 Management Console are concerned?
talataloAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gheistCommented:
By entering the IP address of target machine?
ïnstalled"is not enough, it needs to be running.
0
talataloAuthor Commented:
Thanks for the quick response.  Where do I enter the IP Address of the target machine at? The console is very convoluted and I have only been able to find the discovery portion which doesn't seem to work for a Linux box. I didn't see anywhere that I would be able to manually search for machines by IP addy?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

talataloAuthor Commented:
Thanks for the link however that still hasn't helped me find the option within BESR-MS to go out and manually find a client (Linux) by IP address so I can add it. At this point BESR-MS doesn't know (or hasn't ever known) that our Linux box exists because I haven't been able to find out where in the software I can plug the IP addy of a potential client into it?
0
SysExpertCommented:
I would also check if you need to open any ports on the Windows or linux box to allow access to the agents.

Discovery should work regardless of the OS the agent is installed on as long as it is working ok.

I would also check any relevant logs on both machines

I hope this helps !
0
gheistCommented:
discovery queries active directory...
linux needs to run 5 commands on client to appear on console.
0
talataloAuthor Commented:
Thank you gheist, I agree that discovery only queries AD as I have tried and haven't been able to find the Linux box. I'm assuming that the commands in the article you posted previously are the 5 commands your referring to?
0
gheistCommented:
Yes yes yes, they work for vmware for me even vmware is joined in AD.
0
talataloAuthor Commented:
Sorry, waiting on someone else on this one yet to test this out before I can assign points
0
talataloAuthor Commented:
I couldn't verify the answer was correct as we upgraded to Symantec System Recovery 2011. Thank you for the input however.
0
talataloAuthor Commented:
The grade is lower because I couldn't verify answer was correct.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.