How do I discover a linux server that is running the agent from my management console?

I recently installed the Symantec Backup Exec System Recovery 2010 Management Solution on a Windows Server 2003 box so that we would be able to backup our Red Hat Linux ERP Server. Once the client has been installed on the Linux box does anyone know how to access this client (Linux Server) from the BESR 2010 Management Console? I see that the BESR 2010 Management Console has a discovery option but I'm not sure if that will work for a Linux box. Also are there any components that need to be specifically installed for Linux as far as the BESR 2010 Management Console are concerned?
talataloAsked:
Who is Participating?
 
gheistConnect With a Mentor Commented:
By entering the IP address of target machine?
ïnstalled"is not enough, it needs to be running.
0
 
talataloAuthor Commented:
Thanks for the quick response.  Where do I enter the IP Address of the target machine at? The console is very convoluted and I have only been able to find the discovery portion which doesn't seem to work for a Linux box. I didn't see anywhere that I would be able to manually search for machines by IP addy?
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
talataloAuthor Commented:
Thanks for the link however that still hasn't helped me find the option within BESR-MS to go out and manually find a client (Linux) by IP address so I can add it. At this point BESR-MS doesn't know (or hasn't ever known) that our Linux box exists because I haven't been able to find out where in the software I can plug the IP addy of a potential client into it?
0
 
SysExpertCommented:
I would also check if you need to open any ports on the Windows or linux box to allow access to the agents.

Discovery should work regardless of the OS the agent is installed on as long as it is working ok.

I would also check any relevant logs on both machines

I hope this helps !
0
 
gheistConnect With a Mentor Commented:
discovery queries active directory...
linux needs to run 5 commands on client to appear on console.
0
 
talataloAuthor Commented:
Thank you gheist, I agree that discovery only queries AD as I have tried and haven't been able to find the Linux box. I'm assuming that the commands in the article you posted previously are the 5 commands your referring to?
0
 
gheistConnect With a Mentor Commented:
Yes yes yes, they work for vmware for me even vmware is joined in AD.
0
 
talataloAuthor Commented:
Sorry, waiting on someone else on this one yet to test this out before I can assign points
0
 
talataloAuthor Commented:
I couldn't verify the answer was correct as we upgraded to Symantec System Recovery 2011. Thank you for the input however.
0
 
talataloAuthor Commented:
The grade is lower because I couldn't verify answer was correct.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.