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How do I discover a linux server that is running the agent from my management console?

Posted on 2011-02-23
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Last Modified: 2012-05-11
I recently installed the Symantec Backup Exec System Recovery 2010 Management Solution on a Windows Server 2003 box so that we would be able to backup our Red Hat Linux ERP Server. Once the client has been installed on the Linux box does anyone know how to access this client (Linux Server) from the BESR 2010 Management Console? I see that the BESR 2010 Management Console has a discovery option but I'm not sure if that will work for a Linux box. Also are there any components that need to be specifically installed for Linux as far as the BESR 2010 Management Console are concerned?
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Question by:talatalo
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11 Comments
 
LVL 62

Assisted Solution

by:gheist
gheist earned 1500 total points
ID: 34968698
By entering the IP address of target machine?
ïnstalled"is not enough, it needs to be running.
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Author Comment

by:talatalo
ID: 34969567
Thanks for the quick response.  Where do I enter the IP Address of the target machine at? The console is very convoluted and I have only been able to find the discovery portion which doesn't seem to work for a Linux box. I didn't see anywhere that I would be able to manually search for machines by IP addy?
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LVL 62

Accepted Solution

by:
gheist earned 1500 total points
ID: 34969778
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Author Comment

by:talatalo
ID: 34974320
Thanks for the link however that still hasn't helped me find the option within BESR-MS to go out and manually find a client (Linux) by IP address so I can add it. At this point BESR-MS doesn't know (or hasn't ever known) that our Linux box exists because I haven't been able to find out where in the software I can plug the IP addy of a potential client into it?
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LVL 63

Expert Comment

by:SysExpert
ID: 34976166
I would also check if you need to open any ports on the Windows or linux box to allow access to the agents.

Discovery should work regardless of the OS the agent is installed on as long as it is working ok.

I would also check any relevant logs on both machines

I hope this helps !
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LVL 62

Assisted Solution

by:gheist
gheist earned 1500 total points
ID: 34976178
discovery queries active directory...
linux needs to run 5 commands on client to appear on console.
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Author Comment

by:talatalo
ID: 34980830
Thank you gheist, I agree that discovery only queries AD as I have tried and haven't been able to find the Linux box. I'm assuming that the commands in the article you posted previously are the 5 commands your referring to?
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LVL 62

Assisted Solution

by:gheist
gheist earned 1500 total points
ID: 34981147
Yes yes yes, they work for vmware for me even vmware is joined in AD.
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Author Comment

by:talatalo
ID: 35062132
Sorry, waiting on someone else on this one yet to test this out before I can assign points
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Author Comment

by:talatalo
ID: 35724205
I couldn't verify the answer was correct as we upgraded to Symantec System Recovery 2011. Thank you for the input however.
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Author Closing Comment

by:talatalo
ID: 35724215
The grade is lower because I couldn't verify answer was correct.
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