ShoreTel & Cisco AnyConnect VPN issue
Posted on 2011-02-23
We have Shoretel Communicator 11.1 installed on all our Main Office workstations. Everything works fine, until we take our laptop and try to work from offsite.
After we log in via Cisco AnyConnect VPN and as soon as we launch Outlook, as a default, it automatically launches Agent.exe, CSISCMGR.exe. Even though I have closed the ShoreTel client.
At this point, I'm unable to access our internal network. I can't even ping our DNS server. It's as if all our connections drop as soon as we launch ShoreTel.
Only way around right now is to completely uninstall the ShoreTel Communicator. Only then the VPN will work. Anyone else have similar issues?