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Need some help with Outlook Anywhere Exchange 2007 SP3

Posted on 2011-02-23
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Last Modified: 2012-06-22
We currently run a single Exchange 2007 SP3 server running Windows 2003. The server is not a DC. The server has all the roles installed with the exception of Unified Messaging and Edge. I am trying to get OutlookAnywhere working on this server and am having issues.

I thought I had it setup but when I tried to setup a remote client I would get "can't resolve mailbox name", or the logon box would just keep poping up. I have done some research and have too many links to post here to show where I have gone. however, I'll let you know what I've done so far.

I did install RPC\HTTP correclty and the system event log shows it
I do have port 80 and 443 open in my firewall
I did do a bone head thing and did not have an A record in my internal and external DNS for "AUTODISCOVER.DOMAIN.COM". So I'm wiating for that to replicate.
My Outlook provider was not set so I just set that as well using the " Set-OutlookProvider" command.
I also have a SSL cert registered from Digicert with autodiscover,mail,exchange

One part I'm getting confused with is this. I have "mail.domain.com" and "exchange.domain.com". "Mail" is for smtp and pop while "exchange" is for https access. How and which one is supposed to be setup in the Outlook clients and Exchange? I've seen examples on the web, but I'm not sure where to add mail and where to add exchange and mail while enabling Outlook Anywhere on the server and where to add both entries in the Outlook client? The examples I have seen just have one DNS example such as "mail.contoso.com" on everything.
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Question by:haasjoh
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BCipollone earned 1000 total points
ID: 34966085
The first exchange address goes in the exchange server information field when you first are setting up the account.

The HTTPS one is put into the Proxy settings

In Outlook you go to more options then connections then click on proxy and set it up inside there. (I think thats the path I just winged it from memory)
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by:BCipollone
BCipollone earned 1000 total points
ID: 34966107
Here is some info on setting up the server side:http://www.msexchange.org/tutorials/OWA_Exchange_Server_2003.html

Here is some setup infor for the client if you are using 2003:http://www.msexchange.org/tutorials/outlookrpchttp.html

I didn't see which version of outlook you are using.
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by:haasjoh
ID: 34967075
Thanks. I knew it was something dumb. I got messed up with our Outlook 2010 users and Outlook 2003 users. I was putting them in the wrong spot. Well, guess it took loosing some points to get it correct. Basically the doc you listed http://www.msexchange.org/tutorials/outlookrpchttp.html jarred ,y memory about Outlook 2003 and 2010 version.
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