?
Solved

Tablet PC unable to log into 2008 R2 Domain

Posted on 2011-02-23
3
Medium Priority
?
492 Views
Last Modified: 2012-05-11
Ok, strange problem (to me anyway)

I have a new client that has existing infrastructure.

The DC is a 2008 Server R2 64-bit. They are also running Exchange 2010 and a HyperV terminal server.

The problem:

I was asked today to create a new user and email for a new employee. Ok, no problem. However, when I arrived to set the user up on their computer I discovered she had a notebook running Tablet PC OS. When I tried to log her on the the tablet I received an error message "unable to log on because the domain not available". That is not the precise message, but close from memory.

The tablet is joined to the domain.
The tablet has existing users that can log on.
The domain admin can logon to the tablet.
The new user I created can log onto any Win XP PRo workstation in the domain.
If you try to logon a user that doesn't exist in the domain, you receive the same error message.
There are at least 5 tablet PC's at the site, and the new user can not logon to any of them.
Most existing users in the domain can't logon either, just some. (same error)
The new user is a member of the same groups as the users that work.
Even making the new user a domain admin did not work.

Any ideas?

Thanks
0
Comment
Question by:cci1955
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 42

Accepted Solution

by:
Adam Brown earned 2000 total points
ID: 34965854
Is the device connecting wirelessly to your network only? If so, you will want to plug it in to a network cable and log the user on the first time. The users that can log in to the device are using cached credentials and the new user's credentials are not cached yet. Wireless connectivity doesn't normally run before a user logs on, so you will want to make sure the device is connected in a way that is always available. A wired connection will do this for you.
0
 

Author Comment

by:cci1955
ID: 34966269
Makes perfect sense.

Will try tomorrow in the AM and update.

Thanks
0
 

Author Comment

by:cci1955
ID: 34970846
That worked perfectly.

Sometimes I can't see the forest for the trees. :-)

Thanks
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let's recap what we learned from yesterday's Skyport Systems webinar.
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question