Earlier I was in one of the independent concern of the company where again I shall be inter vied after I have left the job of 2 years. Earlier I was in helpdesk working on lotus notes/ ad/ exchange/ network troubleshoooting of desktops / blackberry server of helpdesk role and client troubleshooting. Then I changed job and about an year I was in Senior System Admin working on same profile excluding lotus notes/ I worked now on main servers for creation deletion of exchange 2007/2003 accounts and BB.
Now in the job I am appearing the JD is given below please explain the technical details I should prepare. I have done CCNA / MCSE long ago in 2005
Post is of Network Engineer
Oversee support for Server, Desktops, Laptops, Network Components, Mobile, Broadband, and blackberry, Network bandwidth Connectivity.
Strong Knowledge of enterprise level knowledge for server technology, Network skills and different Engineering tools
IT Software Procurement, IT Compliance and Governance for business
Provide IT Solution & Support to various Engineering teams for their Hardware capacity planning and licensing requirement.
Dveloping IT process to become self-sufficient for seamless operations in all the IT Process.
Segregation of IT hardware assets, Software and procurements. Manage HP & Wipro Help Desk for the IT Community for day-to-day operations and effective use of the resources.
Ensure user support systems and applications through SLA (Service Level Agreements);
Identify opportunities improvement in systems and applications according to business needs;
Lead technical interviews and presentation to the users in the business areas to Global team.
Enforce SLA with Vendors & GDC adhering to GDC Guideline and compliant to IT policies.
Create and implement productivity measures to decrease The EUS Ticket reduction and save Support Cost and drive initiatives for IT Awareness.
Provide timely solution each engineering team need time to time.
Ensure successful and timely completion of various projects, which includes installation, & commissioning of hardware, software and other IT components at site.
consistently improve IT infrastructure by developing and maintaining policies, procedures & utilizing the same in a productive manner.
Should have prior work experience in managing the Server / networking equipment’s.
Submission of periodical reports to the top management
Thanks a lot.