Drive Mappings Gone

I have a user who had to move his computer to another office for a few days.  When the pc was moved back into place strange things are happening.  It is a Win 7 machine and when the user logs in they are getting a logon script that maps a couple of drives and printers.  The script can run the printers but fails with the drive mappings as it says they are already in use.  If I try to map them manually those drives don't appear anywhere in the list.  It goes abcijk....

How can I reset this so that it can start mapping again with the logon script?  Thanks!
PC4N6Asked:
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yelbaglfConnect With a Mentor Commented:
Here's a good KB to read over.
http://support.microsoft.com/kb/297684

Here's a post worth looking over.
http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/c6da707b-5224-40f5-8d0e-e8985453221d


Also, you could try the following from an elevated cmd prompt, and then restart your PC afterwards.

net use * /delete /y
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TNP_DougCommented:
What happens if you run the net use command from a command prompt to try and remove the ghost mapped drives?

net use drive letter /d
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PC4N6Author Commented:
If I use net use it fails because the drive is in use.
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yelbaglfCommented:
Run it this way, as referenced in my first post.


net use * /delete /y
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yelbaglfCommented:
Oops sorry...forgot to mention the reboot again.  After running the command to remove all mapped drives, reboot your PC and test.
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TNP_DougCommented:
If the suggestion yelbaglf does not work for you then you can see what drive mappings there are by opening regedit and browsing to the following key:

HKEY_Current_User\Network

Export the Network key as a backup.
Delete the drive mappings from registry and restart the PC.  

Log in and hopefully your script maps the drives normally.
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ccnsCommented:
on the server where the mapped drive is being mapped to: goto my computer / manage.
shared folders and open files look for the user in question, and close anything they are using then try to remove the drives...
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yelbaglfCommented:
Did you have any luck with this?
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PC4N6Author Commented:
No not yet, but it will take me till Monday to get back to that pc.
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