Solved

Drive Mappings Gone

Posted on 2011-02-23
9
303 Views
Last Modified: 2012-05-11
I have a user who had to move his computer to another office for a few days.  When the pc was moved back into place strange things are happening.  It is a Win 7 machine and when the user logs in they are getting a logon script that maps a couple of drives and printers.  The script can run the printers but fails with the drive mappings as it says they are already in use.  If I try to map them manually those drives don't appear anywhere in the list.  It goes abcijk....

How can I reset this so that it can start mapping again with the logon script?  Thanks!
0
Comment
Question by:PC4N6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 11

Accepted Solution

by:
yelbaglf earned 500 total points
ID: 34966130
Here's a good KB to read over.
http://support.microsoft.com/kb/297684

Here's a post worth looking over.
http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/c6da707b-5224-40f5-8d0e-e8985453221d


Also, you could try the following from an elevated cmd prompt, and then restart your PC afterwards.

net use * /delete /y
0
 
LVL 1

Expert Comment

by:TNP_Doug
ID: 34966133
What happens if you run the net use command from a command prompt to try and remove the ghost mapped drives?

net use drive letter /d
0
 

Author Comment

by:PC4N6
ID: 34966167
If I use net use it fails because the drive is in use.
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 
LVL 11

Expert Comment

by:yelbaglf
ID: 34966209
Run it this way, as referenced in my first post.


net use * /delete /y
0
 
LVL 11

Expert Comment

by:yelbaglf
ID: 34966220
Oops sorry...forgot to mention the reboot again.  After running the command to remove all mapped drives, reboot your PC and test.
0
 
LVL 1

Expert Comment

by:TNP_Doug
ID: 34966228
If the suggestion yelbaglf does not work for you then you can see what drive mappings there are by opening regedit and browsing to the following key:

HKEY_Current_User\Network

Export the Network key as a backup.
Delete the drive mappings from registry and restart the PC.  

Log in and hopefully your script maps the drives normally.
0
 
LVL 5

Expert Comment

by:ccns
ID: 34966601
on the server where the mapped drive is being mapped to: goto my computer / manage.
shared folders and open files look for the user in question, and close anything they are using then try to remove the drives...
0
 
LVL 11

Expert Comment

by:yelbaglf
ID: 34975398
Did you have any luck with this?
0
 

Author Comment

by:PC4N6
ID: 34984832
No not yet, but it will take me till Monday to get back to that pc.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question