Virus or not?
My OS is windows 7. I get a screen titled "Kaspersky Security Scan", and it says that my firewall is disabled and that my virus scan too is also disabled. And in order to fix it, I have to buy the software. But I have McAfee and it reports that the Virus live scan is ON and the firewall is also ON. Hope someone can advise what is happening or how to fix this. Thank u.
in resdponse to brendanmeyer, it did not open the browser, just their screen with a BUY IT button. Looks like it is trying to catch the unwary and tired user to buhing it. Thank u for your response.
In response to hancocka, I have already McAfee and also the Windows Essentials, is it advisable to have another antivirus like superantispyware?
In response to hancocka, I have already McAfee and also the Windows Essentials, is it advisable to have another antivirus like superantispyware?
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@10023 - when you quote another Expert's advice, the custom is to provide a link to the question (and identify the Expert by name).
I made that post based on the actual symptoms and would never make that suggestion here.
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@jegajothy,
Your actual symptoms appear to be telling us that you have multiple security applications installed - a very common mistake that is easy to make.
A "Kaspersky Security Scan" may be nothing more than an old installation of Kaspersky anti-virus attempting to start up.
Your comment here: http:#a34966820 tells us that you have both McAfee and Microsoft Security Essentials installed. Again, a common mistake but you need to decide which one you want to use and uninstall the other.
If I am reading the symptoms right, you need to use the Control Panel (Programs and Features) function to check for and remove any programs you no longer need.
After doing that, I would download www.ccleaner.com and run the "Registry" function to clean out any remaining residue of old programs.
BE CAREFUL to accept the offer to backup your registry before effecting the repairs.
In fact, you may want to remove ALL security programs, run the registry function, and then install the ONE program you are going to use for anti-virus.
Of the three programs mentioned, I would personally choose MSE and not install Kaspersky or McAfee.
I made that post based on the actual symptoms and would never make that suggestion here.
++++++++++++++++++++++++++
@jegajothy,
Your actual symptoms appear to be telling us that you have multiple security applications installed - a very common mistake that is easy to make.
A "Kaspersky Security Scan" may be nothing more than an old installation of Kaspersky anti-virus attempting to start up.
Your comment here: http:#a34966820 tells us that you have both McAfee and Microsoft Security Essentials installed. Again, a common mistake but you need to decide which one you want to use and uninstall the other.
If I am reading the symptoms right, you need to use the Control Panel (Programs and Features) function to check for and remove any programs you no longer need.
After doing that, I would download www.ccleaner.com and run the "Registry" function to clean out any remaining residue of old programs.
BE CAREFUL to accept the offer to backup your registry before effecting the repairs.
In fact, you may want to remove ALL security programs, run the registry function, and then install the ONE program you are going to use for anti-virus.
Of the three programs mentioned, I would personally choose MSE and not install Kaspersky or McAfee.
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If so, i most likely is just scaring users in to buying the software.
But to be sure you should scan your computer with Mcaffee and a Malware scanner. eg: MalwareBytes