Solved

Exchange server went down, SMTP kept accepting email

Posted on 2011-02-23
2
260 Views
Last Modified: 2012-05-11
Hello,

We have a client with a Windows Small Business Server 2003 that has had their Exchange server fail on 4 occasions. Three of those occasions, Microsoft PSS worked to correct the problem, however, on the fourth occasion, we chose to move the client to a hosted Exchange 2010 platform. They use a third-party spam filtering solution as well. When the Exchange server failed this time, we stopped all the Exchange services, except for the SMTP service. The spam filtering company sent the spooled email through since the SMTP service was active. The Exchange server is still in disrepair and now we have a handful of email messages holed up somewhere by the SMTP service.

Any idea how to find and/or retrieve those messages? I'd be happy to create a new blank Exchange private database if that would allow the SMTP service to forward those messages.

Thanks,

Jeff
0
Comment
Question by:JAStillwell
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 11

Accepted Solution

by:
Ove earned 500 total points
ID: 35032111
normally the microsoft smtp-service will only queue the mails for 48 hours and after that time (not being able to forward them to the requested destination) issue an ndr-message (mail could not be deliverd) to the send. The better way - if exchange is not up and running - is to disable the smtp-service so that the sending smtp-server is queueing the mails.

Ove
0
 

Author Closing Comment

by:JAStillwell
ID: 35037579
Thank you for the follow-up!
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I felt secure communicating on the BBM... Till some time back!! It was probably the fact that the BBM messages do not travel over the internet was making me feel 'secure' about it, or was it the fact that BBM only works on a BlackBerry Devices a…
Last night I received a weird phone call, from a number I didn’t recognized.  I answered it and no one responded back so I hung up.   Didn’t look at my phone until my husband said “Your phone is doing something weird”.   I had what I’ll consider the…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question