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Exchange server went down, SMTP kept accepting email

Posted on 2011-02-23
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Last Modified: 2012-05-11
Hello,

We have a client with a Windows Small Business Server 2003 that has had their Exchange server fail on 4 occasions. Three of those occasions, Microsoft PSS worked to correct the problem, however, on the fourth occasion, we chose to move the client to a hosted Exchange 2010 platform. They use a third-party spam filtering solution as well. When the Exchange server failed this time, we stopped all the Exchange services, except for the SMTP service. The spam filtering company sent the spooled email through since the SMTP service was active. The Exchange server is still in disrepair and now we have a handful of email messages holed up somewhere by the SMTP service.

Any idea how to find and/or retrieve those messages? I'd be happy to create a new blank Exchange private database if that would allow the SMTP service to forward those messages.

Thanks,

Jeff
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Question by:JAStillwell
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Ove earned 500 total points
ID: 35032111
normally the microsoft smtp-service will only queue the mails for 48 hours and after that time (not being able to forward them to the requested destination) issue an ndr-message (mail could not be deliverd) to the send. The better way - if exchange is not up and running - is to disable the smtp-service so that the sending smtp-server is queueing the mails.

Ove
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Author Closing Comment

by:JAStillwell
ID: 35037579
Thank you for the follow-up!
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