hp restore plus frozen
Posted on 2011-02-23
I have a HP machine dx6100, using the restore plus cd I started the process to reinstall OS. It reformated the hard drive, prompted for XP CD, loaded drivers, prompts for licence key, starts XP, it gets to the second screen 'what's your computer name' and it freezes. I have tried either skipping this step and using different names. I have tried using a PS2 mouse and changing the date to 2004 (both suggestions I found on the net). Nothing works.
I have been into the BIOS and started the dps self test on the hard drive (got sick of waiting for it to finish). I have a docments CD for this machine but no diagnostic CD. There does not appear to be any new hardware inside the machine. I dont recall having to enter the licenc3e key when previously using restore plus. Any suggestions?