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Citrix online plug and AV exclusions

Posted on 2011-02-24
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1,803 Views
Last Modified: 2012-05-11
I have 2 xenapp 6 servers and all clients using the online plugin version 12 (latest)
Some users experience citrix being very slow, when i disable AV on the client PC, it works fine.
1. does anyone know what exclusions for AV need to be setup on the xenapp servers
2. what exclusions, directories and processes, need to be setup on the client PCs with the citrix online plugin installed.
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Question by:SteveSext
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LVL 36

Expert Comment

by:Carl Webster
ID: 34968931
Citrix, McAfee and Symantec have all removed their guidelines for running AV on any version of TS, RDS, MF, PS or XA.  Citrix Support now refers people to this Microsoft KB:

http://support.microsoft.com/kb/822158

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Author Comment

by:SteveSext
ID: 35203136
no useful info provided
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Author Comment

by:SteveSext
ID: 35203141
no useful info provided
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LVL 36

Expert Comment

by:Carl Webster
ID: 35203312
Symantec has reposted their stuff for TS and Citrix servers.  Reopen the question and I will send you the link.
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Author Comment

by:SteveSext
ID: 35203435
how do i reopen?
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LVL 36

Expert Comment

by:Carl Webster
ID: 35203466
I have an answer for SteveSext so need to reopen the question so I can answer it.
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LVL 36

Accepted Solution

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Carl Webster earned 500 total points
ID: 35203469
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