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Microsoft Outlook 2010 POP3 client sending error message

Posted on 2011-02-24
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Last Modified: 2012-05-11
I have configured an existing POP3 e-mail account on a new laptop running Windows 7 Pro and Outlook 2010.

All configuration settings are OK but I keep getting the following error message when Outlook carries out a send/receive. . . I have carried out a Scanpst with no joy !

 . . . .reported error (0x8004010F) : 'The operation failed. An object cannot be found'

All ideas gratefully received !
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Question by:WJENorris
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Expert Comment

by:Nik
ID: 34968633
Check this article, it could help for Office 2010 as it works for Office 2007 too.

Although, this sounds like an exchange error. Have you correctly setup POP3 account? Try to set it again.

Nik
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Author Comment

by:WJENorris
ID: 34968658
What article ??  Yes, I'm positive the pop3 account is configured correctly (exactly as per previous PC used for Outlook 2003 e-mail prior to moving to the new laptop). Thanks, for help.
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LVL 17

Expert Comment

by:Nik
ID: 34968708
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Accepted Solution

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WJENorris earned 0 total points
ID: 35164105
Thanks for you help but I identified the problem as arising from a cached e-mail address which was being used. The cached name was associated with a local exhange server which is no longer being used - and hence could not be found. When the user deleted the cached reference to the e-mail address and typed in the full e-mail address (instead of using the prompted cached entry) e-mail sending worked - without the error message - which has not been seen since.
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Author Closing Comment

by:WJENorris
ID: 35196556
Thanks for your comments which I have retained 'just-in-case'.
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