Controller error in Backup Exec 12.5D
Posted on 2011-02-24
I have a problem when performing backups. I'm using Backup Exec 12.5d on Windows 2003. Attached to the server is a Quantum Superloader 3 connected via SAS using the drivers through backup exec.
Server sees Quatum and so does Backup exec, unit is online prior to backup starting. Backup starts and about 10 minutes into it (whilst it's byte counting) I get error "driver detected controller error on \Device\RaidPort1" the quantum then goes offline within Backup exec.
I've put a new SAS card in another DL 380, new SAS cable, clean install of Backup Exec and get exactly the same error.
I have raised a support call with Quatum but wanted to get opinion on here. Hardware error on with the quatum?