FTP Directory Listing Issue
Hi,
I have tried connecting to one of our client's FTP and I can't see any of the folder structure.
But the client insisting that the folder structure is there,
I want someone to help me to troubleshoot this issue?
thisi is the filzilla log info while I was tried to connect to their FTP site.
Status: Connecting to 1xx.2xx.3xx.1xx:21...
Status: Connection established, waiting for welcome message...
Response: 220 NX-PXX1 FTP Server - Welcome
Command: USER testftp
Response: 331 Please specify the password.
Command: PASS ********
Response: 230 Login successful.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: EPRT
Response: EPSV
Response: MDTM
Response: PASV
Response: REST STREAM
Response: SIZE
Response: TVFS
Response: UTF8
Response: 211 End
Command: OPTS UTF8 ON
Response: 200 Always in UTF8 mode.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/"
Command: TYPE I
Response: 200 Switching to Binary mode.
Command: PASV
Response: 227 Entering Passive Mode (1XX,2XX,3xx,1xx,253,41)
Command: LIST
Thanks
la
I have tried connecting to one of our client's FTP and I can't see any of the folder structure.
But the client insisting that the folder structure is there,
I want someone to help me to troubleshoot this issue?
thisi is the filzilla log info while I was tried to connect to their FTP site.
Status: Connecting to 1xx.2xx.3xx.1xx:21...
Status: Connection established, waiting for welcome message...
Response: 220 NX-PXX1 FTP Server - Welcome
Command: USER testftp
Response: 331 Please specify the password.
Command: PASS ********
Response: 230 Login successful.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: EPRT
Response: EPSV
Response: MDTM
Response: PASV
Response: REST STREAM
Response: SIZE
Response: TVFS
Response: UTF8
Response: 211 End
Command: OPTS UTF8 ON
Response: 200 Always in UTF8 mode.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/"
Command: TYPE I
Response: 200 Switching to Binary mode.
Command: PASV
Response: 227 Entering Passive Mode (1XX,2XX,3xx,1xx,253,41)
Command: LIST
Thanks
la
ASKER
This is not our FTP server?
it's one of the clients(3rd party).
So you reckon it is badly configured FTP server causing it?
any other tips which I can ask the client to do make it visible(directory tree)?
thanks
la
it's one of the clients(3rd party).
So you reckon it is badly configured FTP server causing it?
any other tips which I can ask the client to do make it visible(directory tree)?
thanks
la
ASKER
Another thin which I noticed just now,I can see all the folders if I use CMD prompt for FTP.
that shows these folders are genuine and I can connect using the CMD but not by Filezilla.Hmm..
I am not getting it?
thanks again
la
that shows these folders are genuine and I can connect using the CMD but not by Filezilla.Hmm..
I am not getting it?
thanks again
la
ASKER CERTIFIED SOLUTION
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ASKER
I was reading another forum,I just found out it is something to do with the client's firewall blocking the connections coming from filezilla.exe.
this is what the forum recommending--------------
Basically the server needs to have a passive ftp port range opened in its own firewall and then FTP Server also needs to be configured to use this passive port range.
I am not quite sure how you wanted to do that on the firewall.
any helps would be appreciated.
regards
la
this is what the forum recommending--------------
Basically the server needs to have a passive ftp port range opened in its own firewall and then FTP Server also needs to be configured to use this passive port range.
I am not quite sure how you wanted to do that on the firewall.
any helps would be appreciated.
regards
la
Chances are good that you are not the first person to connect to this particular server so although it is possible that the problem is the firewall configuration on the remote side, it is more likely to be either a firewall on your side or that the remote server doesn't want to use passive mode at all.
If active mode doesnt work for you then ask your local administrator if any firewall rules prevent you from making outgoing FTP data connections to the remote server on port 64809 because thats what your FileZilla tried to do and failed.
If active mode doesnt work for you then ask your local administrator if any firewall rules prevent you from making outgoing FTP data connections to the remote server on port 64809 because thats what your FileZilla tried to do and failed.
ASKER
Changed the Transfer mode from passive(recommneded) to Active solve the issue.
ASKER
Why it worked when I changed to Active mode.
I have a feeling now the client's firewall is not bothered about checking the traffic as it is controlled by the client pc/port itself for Active mode.
Am I right?
also I have selected Ask for OS for the external IP address.
Thanks
la
I have a feeling now the client's firewall is not bothered about checking the traffic as it is controlled by the client pc/port itself for Active mode.
Am I right?
also I have selected Ask for OS for the external IP address.
Thanks
la
SOLUTION
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http://www.windowsnetworking.com/articles_tutorials/Creating-Configuring-FTP.html
http://www.raymond.cc/blog/archives/2007/10/19/how-to-setup-ftp-server-on-windows/
http://technobuff.wordpress.com/2009/09/16/install-and-configure-ftp-secure-ftps-or-ftp-ssl-using-filezilla/
http://forum.filezilla-project.org/viewtopic.php?f=2&t=9688