I have tried connecting to one of our client's FTP and I can't see any of the folder structure.
But the client insisting that the folder structure is there,
I want someone to help me to troubleshoot this issue?
thisi is the filzilla log info while I was tried to connect to their FTP site.
Status: Connecting to 1xx.2xx.3xx.1xx:21...
Status: Connection established, waiting for welcome message...
Response: 220 NX-PXX1 FTP Server - Welcome
Command: USER testftp
Response: 331 Please specify the password.
Command: PASS ********
Response: 230 Login successful.
Response: 215 UNIX Type: L8
Response: REST STREAM
Response: 211 End
Command: OPTS UTF8 ON
Response: 200 Always in UTF8 mode.
Status: Retrieving directory listing...
Response: 257 "/"
Command: TYPE I
Response: 200 Switching to Binary mode.
Response: 227 Entering Passive Mode (1XX,2XX,3xx,1xx,253,41)