Outlook 2010 crash on attach file
Posted on 2011-02-24
Hi, I cannot seem to find a similar question on EE so am posing this one to the experts.
A new install of Outlook 2010 on Windows XP with 1 Outlook.pst profile and 4 email addresses.
The software works fine until on a new email, Insert, Attach File is clicked and the programme has to close with a microsoft Error message. It is possible to right click on any file and choose Send To - Mail Recipient and the sequence works fine, a new form appears with the attachment in place.
I have run the Repair utility from the Install file with no success and have also scanned using ScanPST.exe I have turned off Eset NOD32 with no change and all XP & Office Updates are complete. The Office software is seperate which is Home and Student 2007 (hence the idependent version of Outlook 2010).
The Microsoft error signature is this:
AppName: outlook.exe AppVer: 14.0.4760.1000 AppStamp:4ba8fefd
ModName: arcspl.ax ModVer: 126.96.36.199 ModStamp:41a4a24c
fDebug: 0 Offset: 00002305
Can anyone help please?