?
Solved

Error Reply address Exchange 2010

Posted on 2011-02-24
8
Medium Priority
?
817 Views
Last Modified: 2012-05-11
I have an office with a server Windows 2011 SBS with Exchange 2010......  Everything was working fine, until I noticed (I am the administrator) that I sent a mail to two workers and I never got back a response, the problem was that they did responded to my email but when they Clicked REPLY, my Reply address was incorrect.....
My address is: server@domain.com    and the one that appeared on the reply address was server@damai.com  "without the last letter of the domain", I double checked my default reply address and it´s spelled correctly.... this only happened to this two users, and only mails coming from me...... temporally I also added the wrong reply address so the mail will arrive to me, but what happened??
0
Comment
Question by:marpanet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 44

Accepted Solution

by:
Amit earned 2000 total points
ID: 34970628
Option 1 Ask user to type the wrong email ID in the To box and right click to delete it.

Option 2 ask user to use "check name" button while replying

Option 3 Remove the Outlook.nk2 file
0
 
LVL 44

Expert Comment

by:Amit
ID: 34970640
Issue can be fixed with Option 1 itself and Option 2 will make sure email address it right or not. This happens, when email id's are cached into local outlook due to typo error by user.
0
 
LVL 2

Author Comment

by:marpanet
ID: 34970751
I will try that... but......  she didn´t sent me the mail at first,,, first I sent the mail to her and she recieved it with the wrong reply address....... will the same solution work?, maybe she got stored the wrong email and in combination with NOD32 it leaved the email with the wrong reply address.
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 44

Expert Comment

by:Amit
ID: 34970881
Check the properties of your mailbox and see which is primary one?
0
 
LVL 44

Expert Comment

by:Amit
ID: 34970899
Can you send email to yourself and see if it coming with wrong address..this will clear the doubt...if not that follow the steps i have given at user end.
0
 
LVL 2

Author Comment

by:marpanet
ID: 34971159
The reply address is correct,,, so I will try what you stated on the first post!!! I will post back results!!! thank you very much!
0
 
LVL 44

Expert Comment

by:Amit
ID: 34971201
Great...let me know, if this didn't worked out
0
 
LVL 2

Author Closing Comment

by:marpanet
ID: 35029320
Thank you very much,
Did the job.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question