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Error Reply address Exchange 2010

Posted on 2011-02-24
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Last Modified: 2012-05-11
I have an office with a server Windows 2011 SBS with Exchange 2010......  Everything was working fine, until I noticed (I am the administrator) that I sent a mail to two workers and I never got back a response, the problem was that they did responded to my email but when they Clicked REPLY, my Reply address was incorrect.....
My address is: server@domain.com    and the one that appeared on the reply address was server@damai.com  "without the last letter of the domain", I double checked my default reply address and it´s spelled correctly.... this only happened to this two users, and only mails coming from me...... temporally I also added the wrong reply address so the mail will arrive to me, but what happened??
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Question by:marpanet
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8 Comments
 
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Accepted Solution

by:
Amit earned 500 total points
ID: 34970628
Option 1 Ask user to type the wrong email ID in the To box and right click to delete it.

Option 2 ask user to use "check name" button while replying

Option 3 Remove the Outlook.nk2 file
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Expert Comment

by:Amit
ID: 34970640
Issue can be fixed with Option 1 itself and Option 2 will make sure email address it right or not. This happens, when email id's are cached into local outlook due to typo error by user.
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Author Comment

by:marpanet
ID: 34970751
I will try that... but......  she didn´t sent me the mail at first,,, first I sent the mail to her and she recieved it with the wrong reply address....... will the same solution work?, maybe she got stored the wrong email and in combination with NOD32 it leaved the email with the wrong reply address.
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LVL 43

Expert Comment

by:Amit
ID: 34970881
Check the properties of your mailbox and see which is primary one?
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Expert Comment

by:Amit
ID: 34970899
Can you send email to yourself and see if it coming with wrong address..this will clear the doubt...if not that follow the steps i have given at user end.
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Author Comment

by:marpanet
ID: 34971159
The reply address is correct,,, so I will try what you stated on the first post!!! I will post back results!!! thank you very much!
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Expert Comment

by:Amit
ID: 34971201
Great...let me know, if this didn't worked out
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Author Closing Comment

by:marpanet
ID: 35029320
Thank you very much,
Did the job.
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