Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Why does the back button in IE8 stop working?

Posted on 2011-02-24
3
Medium Priority
?
942 Views
Last Modified: 2012-05-11
Just a few days my customer's back button on her Internet explorer has quit working. she can use the drop down to go back but not the back button arrow.  I saw a bunch of unreliable solutions on the web and hoped you had a solid answer that I can try without having to waste a lot of my customer's busy schedule.  I have only cleared out IE cache thus far.
thanks,
0
Comment
Question by:otishelp
  • 2
3 Comments
 
LVL 11

Accepted Solution

by:
pcfreaker earned 2000 total points
ID: 34970707
Hello,

I had the same issue, due to the fact that Microsoft office 2010 Beta causes it.

You must update the computer via windows update and a patch will correct the problem.

Sources: http://support.microsoft.com/kb/978729

And after that you should reset the IE's configuration.

Let me know your results.

Rgds.
0
 

Author Closing Comment

by:otishelp
ID: 34970996
She doesn't have Beta installed, only a few members of Help Desk has the Office 2010 on their machines.  I reset IE and that works perfect. Thanks a bunches!
0
 
LVL 11

Expert Comment

by:pcfreaker
ID: 34972374
You´re welcome. I have ie9 and it stared stopping and I solved it by a reset as well.
Brgds!
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question