Exchange 2003 Server Send As

We have a mailbox called  Multiple people have this setpu in outlook as a second mailbox. We run exchange 2003 and need to be able to reply to messages form that mailbox. When we reply it's showing up to the recipent as from support send on behalf of xxxxx.
We need it to appear to be sent as that user.

Anotherwards it should show up to the receipent as
Who is Participating?
sekhar_kiitConnect With a Mentor Commented:
Hope you have given "SendAs" permission to the respective users on "Security" tab of the mailbox.

AmitIT ArchitectCommented:
Enable the From tab at user end and type that address
AmitIT ArchitectCommented:
Goto View>From Field from here user and put that mailbox address
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webiisAuthor Commented:
I already did that. It works but appears as on belalf of
AmitIT ArchitectCommented:
Is this same with all users? Try from some other machine
Sekhar is correct. In AD, you need to select the support account, go to properties-> exchange general and under delivery options you need to grant  send on behalf permissions by adding the users you want to be able to respond under that specified alias
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