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Address Book on Outlook Clients not updating

Posted on 2011-02-24
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Last Modified: 2012-05-11
Hello All,

     We are running Exchange 2003 with Outlook 2003, 2007 and 2010 clients.  Recently many users on the 2007 and 2010 have reported that the address book is not updated.  When they log on via OWA they do see the updated address book.  I've gone to the clients and forced a download of the address book but nothing changes.  What is the best way to update the clients having issues.  Thanks.
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Question by:bobohost
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by:Exchange_Freak
ID: 34972023
Are you getting any errors for OAB on the Exchange Server? Is the OAB generating properly?
Bump up the Diagnostic logging for OAB on the Exchange Server and then update the Offline Address Book and check for events.
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Exchange_Freak earned 500 total points
ID: 34972036
You can refer this article to increase the diagnostic logging
http://support.microsoft.com/kb/926206
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