murisd2
asked on
Acrobat X Pro won't delete old pages after new pages are drag and dropped by page thumbnails
My user prints his document to PDF (out of an Access 2007 DB) and leaves it open (at which point it is "saved" on the network drive). He then drags a one-page PDF to the page thumbnail window on the left. He then tries to delete one of the old pages in the original PDF. If he deletes it BEFORE he clicks on "save", he can delete the page without any problem.
But if he clicks on "save" and then tries to delete one of the old pages, he gets the following error statement:
"One or more pages are in use and could not be deleted".
Additionally, if he closes the original PDF and re-opens it, he can delete any page(s) he pleases.
He is using a copy of Acrobat X Pro that is fully updated. This behavior can be replicated on my machine with my copy of Acrobat X Pro.
Thoughts?
But if he clicks on "save" and then tries to delete one of the old pages, he gets the following error statement:
"One or more pages are in use and could not be deleted".
Additionally, if he closes the original PDF and re-opens it, he can delete any page(s) he pleases.
He is using a copy of Acrobat X Pro that is fully updated. This behavior can be replicated on my machine with my copy of Acrobat X Pro.
Thoughts?
I believe that is the way it should work. You can place a message box prompt and additional code before the save to determine if there any more changes to the current document and respond accordingly.
ASKER
Hmmm...I think this should work either way: I can delete a page whether I have saved the document or now. Seems more like a glitch than a feature to me.
This should not happen. Do you have any 3rd party plug-ins installed in Acrobat? When the error message pops up, is it an error message created by Acrobat or by Access?
ASKER
I will check on the third-party plug-ins.
This seems to be an error in adobe, and not access.
Thanks for any help you can give.
This seems to be an error in adobe, and not access.
Thanks for any help you can give.
See if any 3rd party plug-ins are installed. It looks like something has a lock on a page, and just Acrobat does not do that.
How exactly is the document converted from Access to PDF? Is any Acrobat automation used from within Access (e.g. VBA script)?
How exactly is the document converted from Access to PDF? Is any Acrobat automation used from within Access (e.g. VBA script)?
ASKER
The document is being converted using the adobe pdf print driver.
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I have the exact same issue
no 3rd party plug-in.
Recent Behavior
Have tried to Extract and Delete-Nope
Have ran 'Repair' - Nope
This really is NOT the best
no 3rd party plug-in.
Recent Behavior
Have tried to Extract and Delete-Nope
Have ran 'Repair' - Nope
This really is NOT the best
Kathryn, what is your environemnt? What steps are you performing (please be as specific as possible) when the error occurs?
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