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Can't view shared folders, sharing invitation not received

Posted on 2011-02-24
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Last Modified: 2012-05-11
One of our users wanted to share one of the Outlook email folders he had created. He right-click on the folder he wanted to share and choose "Sharing Permissions" from the subsequent menu. In the dialog box that appeared, he clicked the "Permissions" tab, added the delegate with whom he wanted to share the folder, gave her the permission level of "Publishing Editor", and then clicked "Apply" and "OK". She did not receive a sharing invitation and cannot see the shared folder. I tried having the user who can't see the folder (the share-ee) add the sharer's mailbox to their Outlook, but, even though they could see the sharer's email, they still couldn't see the shared folder.

We are using Outlook 2007 with Exchange 2003. The users' machines are running XP SP3
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Question by:jimboadm
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racastillojr earned 500 total points
ID: 34972620
So you had the person follow the steps I have listed below and it still doesnt show?

If you added the person as a delegate, have the person that is a delegate select file, Open, Other User's folder, then add the persons name and select the folder type.

Try updating the free/busy
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Author Closing Comment

by:jimboadm
ID: 34973515
Thanks racastillojr. You got it in 1. In fact, it almost works too good. The delegate not only got to see the sharer wanted her to see, but every other folder in his mailbox too! I'm sure there's a way to fix that, but that's another issue. I'll try to figure that out on my own. And if I can't, there's always EE! :-)
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