Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

SBS 2003 can't access share on Netgear NAS

Posted on 2011-02-24
8
Medium Priority
?
1,239 Views
Last Modified: 2012-05-11
I have an SBS 2003 server, which was accessing a Netgear RND4000 NAS via \\storage to backup to (Backup Exec) as a secondary backup. Error "The network path was not found".

I can no longer access the \\storage and when accessing via \\ip adress, it shows the local server as if I had typed \\server. I can not access using http:\\ipadress\admin but the raidar is working OK. All the clients seem to access via share name and ip OK. Rebooting the server sorts for a while then within a few days goes astray.

0
Comment
Question by:pcsouthwest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 39

Expert Comment

by:Philip Elder
ID: 34976549
What authentication method if any is present on the NAS? Does it offer AD integration?

Unfortunately most Samba based NAS devices do not have the ability to allow an AD object such as a machine to have permissions assigned to resources on the box.

So, verify that the domain admin account, or create an account to use, has access and set the permissions accordingly.

You can also set EVERYONE = FULL to a share such as Public for those backups to be stored in. Make sure to set a password on the backup set though.

Philip
0
 

Author Comment

by:pcsouthwest
ID: 34978554
I believe it did offer AD at install, last April, but not required as just using for archive so all had access.
So a permission issue is not likley to be the issue. Everyone else on the network can access, read and write to the drive via \\shared and \\ipaddress.

It has been OK until a couple of weeks ago. Now just the server that has lost access to it.
0
 
LVL 39

Expert Comment

by:Philip Elder
ID: 34981028
Were there any security updates applied to the OS that may have caused things to break?

Philip
0
Building an interactive eFuture classroom

Watch and learn how ATEN provided a total control system solution including seamless switching matrix switch, HDBaseT extenders, PDU, lighting control to build an interactive eFuture classroom.

 

Author Comment

by:pcsouthwest
ID: 34981650
Good point. I will look over the backup logs to see when it stopped working and see if any updates may have occured around the same time. It is unusual that a reboot sorts the issue but then after a few days stop. Also that when you access via the IP address is shows the server?
0
 
LVL 39

Accepted Solution

by:
Philip Elder earned 2000 total points
ID: 34981705
Is there a DNS A record for the NAS under the domain's Forward Lookup Zone? Maybe scavenging is removing the DNS A record from DNS and leaving the server unable to resolve the name?

You can manually create a DNS A record for the NAS name to IP address in the Forward Lookup Zone and it should not be deleted.

Philip
0
 

Author Comment

by:pcsouthwest
ID: 34981917
Hi MPEC SInc,

I set the A record and now I am getting a login box for guest (greyed out) but have no password. I reckon it is a security issue. So will access a local PC over the weekend and check it out. Thanks
0
 
LVL 39

Expert Comment

by:Philip Elder
ID: 34982073
If there is a prompt then the NAS may be somehow triggering some sort of authentication request?

Philip
0
 

Author Closing Comment

by:pcsouthwest
ID: 35000308
After adding the DNS forward and a reboot, access to the share and IP address has stayed available.
Thank you
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question