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Ensure that the XP client network card is set to 100Mbps FULL DUPLEX and same for the TS server.
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Ensure that the XP client network card is set to 100Mbps FULL DUPLEX and same for the TS server.

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PC has 4 Gig of Ram. &nbsp;<br />
I found this article and have sent her instructions on how to disable bitmap caching in her RDP client.<br />
<a href="http://support.microsoft.com/kb/555840" rel="ugc">http://support.microsoft.com/kb/555840</a>&nbsp;<br />
I usually suggest to users to restart their pc as they are walking out the door from work so that their RDP session will be fresh. &nbsp; &nbsp;
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PC has 4 Gig of Ram.  
I found this article and have sent her instructions on how to disable bitmap caching in her RDP client.
http://support.microsoft.com/kb/555840 [http://support.microsoft.com/kb/555840] 
I usually suggest to users to restart their pc as they are walking out the door from work so that their RDP session will be fresh.    

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I have a user that remotes to her desktop on a fairly regular basis.<br />
Every once in a while, like last night she encounters the following issue.<br />
RDP from PC promts for username and password. &nbsp; She types in that info and hits enter. &nbsp;The screen turns black. &nbsp;She drives to the office to find that her pc screen is also black and the only way to get it working again is to pull the power plug and plug it back in.<br />
The PC is windows XP Pro SP3 with all patches and has dual screens.<br />

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I have a user that remotes to her desktop on a fairly regular basis.
Every once in a while, like last night she encounters the following issue.
RDP from PC promts for username and password.   She types in that info and hits enter.  The screen turns black.  She drives to the office to find that her pc screen is also black and the only way to get it working again is to pull the power plug and plug it back in.
The PC is windows XP Pro SP3 with all patches and has dual screens.


RDP connection to XP PC black screen

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.