how can email sent and received be protected within Comcast?

Hi Everyone,

          Before I begin, I want to briefly explain a situation with my friend.  Recently, her children were able to get into her email which is sent and received through Comcast.  Once there, her children were able to read all of her emails.  With this said, I am wondering what you will need to do to secure or protect her incoming and outgoing emails.  All email I have received from her has an email ID extenstion of .comcast.net.  

          Any help regarding this question will be appreciated.

         Thank you.

          George
GMartinAsked:
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Dave BaldwinConnect With a Mentor Fixer of ProblemsCommented:
If they got her username and password, she needs to change her password.  If they have those, there is nothing else you can do because that's all that it takes to get into the email.  She may have also let her browser 'remember' her login so they didn't need to know the password, just click on 'login'.
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GMartinAuthor Commented:
Hi.

            The email ID extension is @comcast.net.  Sorry about the typo.  She never made any reference to an email client like Outlook Express or anything like that.  But, if more information is needed, let me know.

              Thank you.

              George
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GMartinAuthor Commented:
Hi

          Thanks so much for the quick reply.  Speaking of the browser, what are the steps in determining if the browswer "remembers" her login information?  She is using IE 8.

          George
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Dave BaldwinConnect With a Mentor Fixer of ProblemsCommented:
It automatically appears in the login username and password windows.  Sometimes in IE, you have enter the first letter before the remembered info appears.
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GMartinAuthor Commented:
Hi

        Since I am unfamiliar with Comcast email, could you let me know how she can change her password.  You covered everything else very well and thank you : - )

        Thank you

        George
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Dave BaldwinConnect With a Mentor Fixer of ProblemsCommented:
I don't have Comcast but some of my clients do.  Maybe this will help: http://www.ehow.com/how_2175785_change-comcast-email-password.html
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GMartinAuthor Commented:
Hi There,

          Thank you so much for your quick and enrichened answers given to this post.  I especially appreciate the link given on the actual logistics of changing a Comcast email password.  Using your suggestions outline in conjuction with the link given, I am confident this issue will now be resolved.

            Many thanks once again for a great job done on this one!!!  Your suggestions are of tremendous help : - )

             George
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