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Blackberry Migration

We are in the process of doing a swing-type migration from Exchange 2003 to Exchange 2010.  The current Exchange '03 box is running Blackberry Professional Server (not sure of version).  The new Exchange '10 box will be running Blackberry Enterprise Server Express 5.0.2.

Am I correct that I will need to wipe the handsets before they will "talk" to the new server?  Is there any way around this?  If not do I need to issue the command from the current server it is talking with?
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sqlBarth
Asked:
sqlBarth
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1 Solution
 
RobMobilityCommented:
Hi,

I don't believe there is any way to migrate Professional to Express - if you were using BES Enterprise rather than Express, the Transporter Tool might work, although I'm not sure that Professional is supported.

You are correct in saying that the devices should be wiped from the existing BES server before re-provisioning them.

I would recommend that before you do so, you set the Factory defaults on wipe policy in the Security Policy group and update all policies before issuing the command. That way, the devices will not be wiped of data but retain an IT Policy which would result in issues with re-activation.

Once wiped, re-activate as you did for the BlackBerry Professional solution and although the administration interface is different, the process is the same.

Regards,


RobMobility.

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sqlBarthAuthor Commented:
Thanks for the input.  I'm using the term migrate very loosely.  The two Exchange servers, and respective Blackberry software, will be brought up in a way that they will see never each other.

Is the wipe method you're describing done through the administration interface or directly on the handset?
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RobMobilityCommented:
Hi,

I've not used BlackBerry Professional but believe it is like 4.1.x Enterprise except scaled down. In that case, set the IT Policy I described above and then 'Erase and disable handheld' option from within BlackBerry Manager (right-click on a user and select the option).

Regards,


RobMobility.
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sqlBarthAuthor Commented:
I backed up the handset and attempted to activate without wiping.  It did a successful wireless activation on the first attempt.  
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RobMobilityCommented:
Hi,

Whilst the activation may be successful, you may experience issues due to some vestiges of the previous activation remaining on the device.

It seems that from BlackBerry Express 5.0.2, it is possible to use the BlackBerry Enterprise Transporter against a BlackBerry Professional 4.1.x implementation:

http://us.blackberry.com/support/software/BlackBerry_Enterprise_Server_Express_FAQ.pdf

Regards,


RobMobility.
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sqlBarthAuthor Commented:
The solution was not what was suggested by any of the expert comments.
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