Solved

Network printer issues but adding local printer port works fine

Posted on 2011-02-24
6
228 Views
Last Modified: 2012-05-11
Here's the issue.  I have a print server with about 80 PCs connecting to it.  Printers are installed by a login script.  There have been about 5 people that have odd printing issues such as can't connect, will say the page has been printed but nothing ever prints, selects wrong tray, etc.  The only way I have been able to fix this is removing the network printer and adding it as a local printer using the tcp/ip port.  The server has the latest driver.  Its been happening on both Windows 7 and XP machines.  Its almost like there is a connection issue but its not wide spread enough to warrant that.  Ideas?
0
Comment
Question by:marjontrav
  • 3
  • 3
6 Comments
 
LVL 1

Expert Comment

by:progint
ID: 34973620
Depending on what kind of a printer it is, it is always a good habit to static ip the printer and if your using logon scripts (which means your not on sbs 2008 or above yet - wink), then you may need to take a look at the script file and make sure it is points to the printer correctly.  I have seen a brother printer do behavior like this when the 'default' or 'recommended' printer is selected because it automatically goes to the default "BPWEIRDNUMBER" and I end up adding it as a tcp/ip printer and whalaa, first time go every time.  This static ip'ng the printer also does NOT affect the brother software for instance and works just fine.  Many times there is an admin software package for handling network printers, are you using that (again with Brother, I have fixed many issues through their BRAdmin for instance).
0
 

Author Comment

by:marjontrav
ID: 34974404
the printer does have a static IP (has for a couple of years).
0
 
LVL 1

Expert Comment

by:progint
ID: 34974433
make and model of the printer?
0
Master Your Team's Linux and Cloud Stack

Come see why top tech companies like Mailchimp and Media Temple use Linux Academy to build their employee training programs.

 

Author Comment

by:marjontrav
ID: 34974445
this is the command I use to install the printers

WSHNetwork.AddWindowsPrinterConnection "\\svr1\KM-4035-3"
0
 
LVL 1

Accepted Solution

by:
progint earned 500 total points
ID: 34974501
0
 

Author Comment

by:marjontrav
ID: 34974611
its a Kyocera Mita KM4035 MFP
0

Featured Post

Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
bios password 8 43
Iphone getting millions of invitations 9 89
Windows 7 ISO updates 13 50
How i can add "assistant" field to active directory General Tab 2 114
The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question