Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Word drop down menus not working in internet explorer

Posted on 2011-02-24
2
Medium Priority
?
375 Views
Last Modified: 2012-06-21
When opening a Word document in Internet Explorer, the MS Word related drop down menus do not work properly.  File, GoTo, Favorites and Help menus work.  Edit, View, Insert, Format, Tools and Table menus do not work. If an Excel file is opened, those menus work properly.

On another similarly configured machine (XP SP3, Office 2003, IE 8), the menus work fine.  All the IE settings have been compared and they match.  

What gives?
0
Comment
Question by:bbehnam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 76

Accepted Solution

by:
GrahamSkan earned 2000 total points
ID: 34975323
If any particular machine is not working as expected in Office, it might be worth trying these the fixes listed here:

http://support.microsoft.com/kb/921541

0
 

Author Closing Comment

by:bbehnam
ID: 34976254
Seems the problem was with a corrupt Normal.dot file.  Deleted file, restarted Word and let it recreate normal.dot and now works like a charm.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question