Solved

Word drop down menus not working in internet explorer

Posted on 2011-02-24
2
368 Views
Last Modified: 2012-06-21
When opening a Word document in Internet Explorer, the MS Word related drop down menus do not work properly.  File, GoTo, Favorites and Help menus work.  Edit, View, Insert, Format, Tools and Table menus do not work. If an Excel file is opened, those menus work properly.

On another similarly configured machine (XP SP3, Office 2003, IE 8), the menus work fine.  All the IE settings have been compared and they match.  

What gives?
0
Comment
Question by:bbehnam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 76

Accepted Solution

by:
GrahamSkan earned 500 total points
ID: 34975323
If any particular machine is not working as expected in Office, it might be worth trying these the fixes listed here:

http://support.microsoft.com/kb/921541

0
 

Author Closing Comment

by:bbehnam
ID: 34976254
Seems the problem was with a corrupt Normal.dot file.  Deleted file, restarted Word and let it recreate normal.dot and now works like a charm.
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Word is a program we have all encountered at some point, but very few of us have dug deep into its full scope of features, let alone customized it to suit our needs. Luckily making the ribbon (aka toolbar, first introduced in Word 2007) wo…
Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question